Help Enterprises Ltd HELP is a values-based social enterprise that balances its successful commercial businesses - Manufacturing, Supply Chain Services, Fison Food Factory, Oxford Park Please apply online , and McIntyre Centre, with Employment & Training Services and the delivery of Disability Care programs.
An opportunity exists for an IT Support Officer to join the HELP team.
Located at Eagle Farm, the IT Support Officer will provide IT technical support and assistance to all employees and systems to ensure that IT Queries and support are provided in a timely manner. The position will range from BAU support to project execution and support.
The position will also assist the ICT & Security Manager with day to day IT operations.
The successful candidate will have
3-5 years experience in ICT support in a corporate environment
Tertiary IT Qualifications Diploma, Degree, MCP etc or equivalent experience preferred
Experience with support and troubleshooting of Windows 7 ? 10
Experience with Windows server and Active Directory
Knowledge of Office 365 an advantage
Ability to work in a fast-paced high-pressure environment
Ability to prioritise and action items, managing time and workflow to meet service levels
A keen, tenacious work ethic and the ability to work independently as well as part of a team
Excellent communication skills
Current unrestricted Australian Driver's Licence and reliable car.
Attractive salary package,
including community sector fringe benefits
Ongoing training and professional development.
Your application will include your current resume in Word format and a cover letter that addresses the criteria above and outlinessho w your qualifications, skills and experience would see you successfully fulfil this role. All Applicants must be willing to undergo a National Police Check as well obtain a Working with Children Check.
Please note that only short-listed applicants will be contacted.
Aboriginal and Torres Strait Islander people are encouraged to apply.
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