(AZQ627) - Sales Administrator

(AZQ627) - Sales Administrator

05 May
|
Hunter Executive
|
Perth

05 May

Hunter Executive

Perth

You will be responsible for a range of duties including booking jobs, scheduling jobs, taking payments, following up client queries and other administrative duties, whilst answering a high volume of incoming calls to convert into scheduled bookings.



Other duties include

Answer phones in a friendly, professional, and courteous manner

Delivering exceptional customer service and ensuring customer satisfaction is met

Handling bookings, follow ups and enquiries via phone, Please apply through this site. and live chat

Keeping clear and thorough customer records

Ability to liaise with people from various levels and backgrounds

Frequent with various employee's regarding progress of job bookings & completion time frames



Processing eftpos payments and refunds in accordance with procedure

Employee scheduling, including rostering, job assignment and tracking - as required

Receiving and recording customer feedback

Google review calls and Facebook lead coordination as required

Maintaining strong knowledge of products and services

Administrative duties and general office support including

Managing and updating of various registers

Ensure quality control, procedural compliance, and continuous improvement

Complaints & customer feedback resolution

Identifying ways to improve and enhance systems and processes to increase productivity

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/6672647/azq627-sales-administrator-perth/?utm_source=html

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