Q | Customer Service Representative

Q | Customer Service Representative

29 Apr
|
PFD Food Services
|
New South Wales

29 Apr

PFD Food Services

New South Wales

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Customer Service Representative





Based at Coffs Harbour





Casual position





We are PFD Food Services, Australia's largest privately owned food service company . Established in 1943, PFD now has almost 70 branches in metropolitan and regional areas around Australia. We have a broad range of customers such as local restaurants, cafes, hospitals, schools, pubs and clubs!The Role





Bring your exceptional customer service, up-selling and communication skills to the fore! Integral to this role is effectively liaising with customers and processing customer orders with ample opportunity to demonstrate your great PC skills, friendly phone manner and terrific organisational capabilities.Key Responsibilities





Create and maintain excellent customer relationships





Process customer orders and/or enquires





Process and print relevant picking slips, invoices and customer pick up requirements





Advise relevant staff/departments of any specific customer requirements





Follow up on all issues relating to customers, credits, operations/transport and replenishment





Ensure that all customer details are updated when necessary





Perform administrative and general office tasks as required





Outbound calls, upselling expertise





Key Competencies, Skills and Qualifications





Excellent communication and organisational skills





Excellent interpersonal skills





Previous call centre experience preferably in the Food Service industry





Excellent telephone manner





Willingness to take on new tasks and be multi-skilled in various roles within the office





Great computer skills including Word, Excel





Capable of working under pressure in an exciting team environment





initiative and a positive attitude





Attention to detail





What PFD is Offering the Successful Candidate





We are offering competitive remuneration, superannuation and other staff benefits such as discounts on staff purchases, discounted accommodation, health insurance and banking. Should you be eligible, the company also offer nationally recognised Certificate III training.





Please submit your application cover letter and resume via the apply now link below.





As part of our recruitment process, do you agree to undertake employment checks- These checks include a medical assessment including a drug and alcohol test, National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.Please note We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.PFD Food Services is an Equal Employment Opportunity employer





Please the 'Apply Now' button below.





Based at Coffs Harbour



Casual position



We are PFD Food Services, Australia's largest privately owned food service company . Established in 1943, PFD now has almost 70 branches in metropolitan and regional areas around Australia. We have a broad range of customers such as local restaurants, cafes, hospitals, schools, pubs and clubs!The Role



Bring your exceptional customer service, up-selling and communication skills to the fore! Integral to this role is effectively liaising with customers and processing customer orders with ample opportunity to demonstrate your great PC skills, friendly phone manner and terrific organisational capabilities.Key Responsibilities



Create and maintain excellent customer relationships



Process customer orders and/or enquires



Process and print relevant picking slips, invoices and customer pick up requirements



Advise relevant staff/departments of any specific customer requirements



Follow up on all issues relating to customers, credits, operations/transport and replenishment



Ensure that all customer details are updated when necessary



Perform administrative and general office tasks as required



Outbound calls, upselling expertise



Key Competencies, Skills and Qualifications



Excellent communication and organisational skills



Excellent interpersonal skills



Previous call centre experience preferably in the Food Service industry



Excellent telephone manner



Willingness to take on new tasks and be multi-skilled in various roles within the office



Great computer skills including Word, Excel



Capable of working under pressure in an exciting team environment



initiative and a positive attitude



Attention to detail



What PFD is Offering the Successful Candidate



We are offering competitive remuneration, superannuation and other staff benefits such as discounts on staff purchases, discounted accommodation, health insurance and banking. Should you be eligible, the company also offer nationally recognised Certificate III training.



Please submit your application cover letter and resume via the apply now link below.



As part of our recruitment process, do you agree to undertake employment checks- These checks include a medical assessment including a drug and alcohol test, National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.Please note We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.PFD Food Services is an Equal Employment Opportunity employer

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/6642608/customer-service-representative-new-south-wales/?utm_source=html

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