Auliau Education Group Pty Ltd
Australian Capital Territory
Due to COVID-19, front desk receptionist duties will be halted until school reopens. Currently online duties such as class scheduling and customer service is required.
Interview will be conducted via Zoom or Wechat in both English and Mandarin.
About the Role
Auliau is a tuition centre in Camberwell with a focus on holistic education and small classes to find out more
Currently seeking an action-oriented, flexible and Mandarin speaking receptionist / customer service agent for our Camberwell campus.
Must be available to work at our Camberwell campus on Friday and Saturdays currently closed due to COVID-19 crisis
Must be a confident user of Wechat.
Customer service duties can be performed at home using Wechat.
Greeting visitors to the campus and directing them to appropriate classrooms
Communicating with customers in a timely and professional manner.
Updating student, teacher availabilities
Maintain class attendance records
Maintain presentation of the campus
Assist in class scheduling
Printing/collating classroom materials as requested
Perform customer service via Wechat
Must be fluent bilingual in English and Chinese
Exceptional communication and interpersonal skills.
Demonstrates integrity and track-record of earning trust and rapport.
Practical knowledge of basic office software and technology
Prior reception or customer service experience is preferred but not required.
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