Port Macquarie NSW
$28 - $31 an hour
EOI - Administrator / Call Centre Operators
Chandler Macleod are proud to partner with the Australian Federal Government for various casual and temporary recruitment projects. As such, we are seeking expressions of interest for experienced customer service, business support, call centre and high level administration professionals to join our growing team.
The core purpose of these roles will be to assist customers with general phone-based queries, aid in the assessment and review of customer data ensuring that records are updated accurately.
The sensitive and sometimes complex nature of the customer queries requires individuals that are able to demonstrate a strong level of empathy, resilience, problem solving and possess the ability to work within a highly process driven environment.
We are looking for individuals with the following experience:
- Excellent customer service and administration skills
- Previous experience in a government department would be advantageous, yet not essential
- Proven capability to resolve customer issues
- Strong written and verbal communication skills
- Proficiency utilising multiple computer systems
You must be an Australian citizen and willing to undergo an entry level background check. You will be expected to work varied hours between the hours 7am - 7pm, Monday to Friday and will be rewarded with a competitive hourly rate.
This is a fantastic opportunity to enhance your experience within the government sector. We are commencing our recruitment process immediately and would encourage you to apply today.
Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people are encouraged to apply.
Due to the amount of applications please do not call the office, we will contact you should you be shortlisted.
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