Swan hill District Health
Swan Hill VIC 3585
Inclusive Compassionate Progressive Accountable
Food and Domestic Services Assistant
We have an excellent opportunity to join our Environmental Services Team. Positions such as cleaners,
kitchen hand, food service assistant, laundry assistant, courier, porter, supply, orderly and menu monitor
at both Swan Hill and the Nyah campus.
We are looking for someone who can work under pressure and is comfortable working with and around
patients, visitors, other staff and who is comfortable with taking direction from others.
Key Selection Criteria:
Excellent customer service and communication skills
Highly motivated individual with abilities to work as a team or autonomously
Willingness to perform routine repetitive tasks on a continuous basis
Ability to follow direction and perform tasks with due consideration to consumers in the
Preferably have a good level of fitness
Work/life balance is what you get working at Swan Hill District Health. As well as lifestyle comes:
A professional, committed workforce and highly supportive community
Variety in work and a sense of achievement
Competitive Remuneration based on skills, knowledge and experience-this can be
changed to include relocation or salary packaging available
Want More Info?
For enquiries please contact [email protected]
Applications including the names of three referees should be forwarded to: Mr. Steven Wainwright,
Human Resources Manager, Swan Hill District Health, PO Box 483, Swan Hill 3585, Victoria or email:
Applications will only be accepted if they address the Key Selection Criteria and include an
APPLICATION FOR EMPLOYMENT FORM. Email applications are preferred.
Inclusive Compassionate Progressive Accountable
Position: Health and Allied Services Assistant – Level 1
Department: Environmental Services
Reports to: Environmental Services Assistant Manager.
Position Summary: Food and Domestic Services Assistant
Responsibilities: Works within established routines, methods and procedures
Has minimal responsibility, accountability and discretion to alter
processes or procedures
Works under direct or routine supervision either individually or in a team
Auditing to cleaning standards.
Indicative Tasks may include:
Orderly or general Cleaner
Vacuum and mop rooms, passageways and stairways.
Gather and dispose of refuse.
Clean baths, showers basins and toilets.
Keep cleaners' room and equipment in good order.
Plate and deliver client meals.
Collect and clean client food utensils after meals.
Prepare and service beverages to clients.
General Laundry Hand including sorting and packing of linen
Key Selection Criteria Necessary aptitude:
Willingness to perform routine repetitive tasks on a continuous basis.
Ability to accept supervision from a number of persons and complete
tasks despite frequent interruptions.
Ability to perform tasks with due consideration for patients in vicinity.
Some initiative involved in determining cleaning to be performed.
Some initiative involved in determining correct meal and beverage issue.
Work under close supervision performing simple standardised tasks.
Must know how to use common cleaning devices such as vacuum
cleaners, mops and floor polishers.
Must be willing to become familiar with physical arrangements of building
and standard procedure for cleaning floors, walls and fittings.
Must be willing to attain basic knowledge of infection control and
Must be capable of learning meal plating and dishwasher procedures.
Salary/Award: Health and Allied Services, Managers and Administration Officers Agreement
Continuous Quality Each staff member is expected to demonstrate a commitment to best
All staff shall take responsibility for their own practice and share
responsibility for creating and maintaining a system that provides safe,
high quality health care.
All staff will participate in quality improvement activities aimed at
improving patient outcomes and maintaining accreditation standards.
It is the responsibility of every staff member to be familiar with Health
Service-wide and specific Department Policies & Protocols.
Person Centered Care: The Health Service supports in its values the philosophy of Person Centered
Care to ensure all people, including health service providers, clients, their
carers and family members are respectfully cared for and encouraged to
participate in the provision of quality health care.
Recognise diversity is part of every person & as such providers of health
care must be actively involved in developing models of care that are person
Just Culture: All staff are expected to support a Just Culture in which reporting is actively
encouraged, with an emphasis on learning from issues that arise as opposed
to blaming those involved.
Privacy and Confidentiality: SHDH are committed to protecting patient and staff privacy and
confidentiality, as it is an important aspect of our commitment to providing
high quality services. In accordance to both the Health Records Act and the
Information Privacy Act, information should only be used and disclosed for
the primary purpose of its collection.
Each employee has a responsibility to adhere to SHDH’s Privacy and
Confidentiality Policy, as it is a condition of employment. Any breach of the
rules of privacy and/or confidentiality relating to health service business,
patients or medical records will result in disciplinary action.
Mandatory Training: All employees must be aware of and complete designated mandatory training
within the required time frame.
Safety: RESPONSIBILITIES: It is the responsibility of every staff member to:
Take reasonable care for your safety and the safety of others while at
Report accidents, incidents and potential hazards as soon as
reasonably practicable to your supervisor and record on VHIMS
Advise your supervisor if you have an injury or illness that may affect
your ability to perform the inherent requirements of your position.
Be familiar with emergency and evacuation procedures as detailed in
the Emergency Procedures Manual.
Complete all Mandatory training requirements as identified and
Comply with the Occupational Health and Safety Act and all SHDH
O.H. & S. online Policies and Procedures.
Asset Management: Staff with asset management responsibilities are required to adhere to the
Asset Management Policy and Protocols.
Review: Completion of My Work Plan on a yearly basis.
Previous Revision dates: Dec 14, March 17,
Current: Sept 2018
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