[KTI-475] - Network Services Coordinator

[KTI-475] - Network Services Coordinator

31 Aug
Nsw Trains

31 Aug

Nsw Trains


Job details

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$111,096 - $128,726 a year

Job Type



Shift and Schedule

Rotating roster

Shift work

Organisation/Entity: NSW Trains

Job category: Rail Operations

Job location: Alexandria, NSW, AU, 2015

Job reference number: 88414

Employment type: Permanent Full-Time

Salary range: $111096.0-$128726.0

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand.

Help us foster satisfaction and service experiences that transform lives of our community.

In this role, you'll:

Working as part of our Network Services Coordination team based at the Rail Operations Centre in Alexandria, you will support our day-to-day operations working to respond to incidents that occur on our network.

You will be coordinating response and recovery efforts along our state-wide train and coach network, implementing alternative transport arrangements for passengers where required during service disruptions and ensuring that information is captured and relayed to key stakeholders in a timely manner during such disruptions.

For more information on this position and business unit, view the role description.

About you

You have previous experience working in an Incident management position in a transport, logistics or operations environment and have a strong ability to communicate clearly and effectively during high-pressure situations.

You have a proven capability to problem-solve in a fast-paced environment and are able to work flexibly across a 24/7 rotating roster to assist our customers whenever an unforeseen incident may occur.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At NSW TrainLink, we help connect passengers all over NSW and beyond. Our intercity and regional network of trains and coaches provide valuable links between regional and metropolitan centres across NSW and between neighbouring states and territories.

Our services support thriving regional communities and economies by helping people access the things that are important to them and by bringing visitors to our stunning regions.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits,

like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

What are you waiting for…? Connect with us. Apply now!

Applications close: 11:59 pm, Thursday 7th September 2023

For more information about this role, please contact [email protected].

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

Need some help with your application? Take a look at our application tips video series.


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