(GYS001) | Senior Functional Consultant Melbourne, Vic, Australia

(GYS001) | Senior Functional Consultant Melbourne, Vic, Australia

14 Nov
|
Sports, Health & Fitness
|
Victoria

14 Nov

Sports, Health & Fitness

Victoria

In 2019, Simplus acquired Sqware Peg, Australia’s first Salesforce Partner. Simplus is a Platinum Salesforce Partner and features in the top 1% of partners according to CSAT. Simplus Australia has over 70 employees, with offices in Sydney and Melbourne.
Our Culture is collaborative, inclusive and innovative - we are a community. We leave our egos at the door and work hard to get the job done (whilst having fun along the way) and value your life outside of work.
POSITION SUMMARY

Every role at Simplus requires a professional who has a broad understanding of professional services and who possess the tool kit of a consultant. That tool kit will include stakeholder management, keen business acumen,

the ability to create and maintain collateral, strong collaboration skills, the ability to lead workshops, kick offs and training sessions. Consultants within our teams have inquisitive minds and are striving to continually learn and bring their “a” game every day. Being part of the team here is not only contributing to the role you do, but also to the wider Simplus community.We are looking for candidates who can challenge the status quo, resolve tough problems, and make complex things, simple.

As a member of Simplus we all have three primary responsibilities:

Be a critical thinker: solve tough problems for the world’s biggest brands, work together, and be relentless in ensuring successful outcomes for clients.
Be a steward: look after each other and the company on our collective journey to success by being accountable, doing the right thing, and promoting a caring corporate culture.
Be an underdog: be determined, crafty, spirited, resilient, and tenacious. Challenge conventional wisdom and refuse to take no for an answer.

QUALIFICATIONS / EXPERIENCE / KNOWLEDGE REQUIREDEducation level, knowledge and work/industry experience:
Bachelor’s Degree or equivalent educated experience
3+ certifications including Sales and Service Cloud Consultant
3+ experience in designing robust and powerful Salesforce solution
Experience in requirement gathering workshops and have the ability to understand a client’s problem and come up with multiple solutions
An advisory mindset for which your clients go back to you for more

Professional/technical skills:Ability to translate data/facts/info into opportunities
Expertise in drawing activity flow and architecture diagrams
Ability to explain technical issues with non-technical personnel
Expertise in designing, sizing, implementing and testing Salesforce solutions

RESPONSIBILTIES / DUTIESParticipate in sessions with Salesforce.com customers and other team members to understand Business Requirements and Business Processes Analysis
Document detailed business, functional & technical requirements and analyse data and execute data migration strategies and mapping
Configuration of Salesforce.com and related third party application
Testing – creation and execution of testing scripts
Development of training material and training delivery to clients
Assist project managers to manage delivery outcomes, time frames and change management processes
Assist with identifying and escalating change requests
Assist with sales proposals, tender responses, presentations and client meetings
Liaison with clients on an ongoing basis, to maintain and develop the business relationship ensure satisfaction with services provided and identify opportunities for further growth
Co-ordinate escalations to bring about resolution to meet client standards
Always Promote the Company’s business in a positive and professional manner

This job description is a close guideline as to what you will be asked to do in your role. It is not exhaustive, and you may be asked to contribute to work outside of what is set within this document. Simplus is able to ask you to work outside of this remit within reasonable direction.

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/5506490/gys001-senior-functional-consultant-melbourne-vic-australia-victoria/?utm_source=html

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