Senior Member and Senator Contact Officer
Looking for an APS5 Government liaison officer for 8 month contractYour new company
This leading Federal government agency is responsible for implementing a National Health Reform that hopes to empower the lives of those living with a disability across Australia.
Your new role
The MaSCO Officer is responsible for providing a direct point of contact for Commonwealth and State/Territory local members and their offices in their assigned regions. You will be required to work with key line areas within the region in order to resolve constituent issues and proactively manage relationships with Commonwealth and State/Territory local members and their offices.
Reporting to the National Ministerial and Parliamentary branch, the MaSCO officer provides efficient and timely service, working to resolve issues raised by federal and state/territory parliamentarians on behalf of constituents. You will be required to provide verbal and written advice, be proactive in identifying emerging issues, and timely recording of issues in organisational systems.
key duties of the role
Establishing and maintaining a productive and professional relationship with allocated local members, and their staff.
Furnishing local members with information on the purpose, scope and progress as it relates to their community and constituents.
Facilitating a timely response to local members? enquiries and representations regarding specific constituents using appropriate regional processes for referral and resolution of the issue.
Recording and escalating complaints from constituents in accordance with the established organisation complaint handling processes.
Planning public events for local members
Coordinating input into briefings for the Minister, Assistant Minister and the Executive.
What you'll need to succeed
To be successful in the role, you will need:Demonstrated knowledge of issues facing regional and remote communities in the NT, including access to services, is an advantage
Experience working with parliamentarians or ability to draw parallels with experience in similar roles
Experience preparing government briefs preferred
Proven experience in communications and engagement
What you need to do now
If you're interested in this role e********** an up-to-date copy of your CV, or call jennifer on (phone hidden) for more info! #2283158
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