At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success. Come and be a part of this success.About the role
Working with key stakeholders across Technology to support and maintain BHP’s Operational Technology Hosting environment to support business outcomes. Reporting directly into the Manager,
OT Hosting Operations Australia this role has responsibility for maintaining the production integrity of BHP’s Operational Technology hosting environment. Ensuring that the servers, storage, backup, hypervisors, and tools are maintained, reliable and continuously improved to enable the processes that support Mining, Logistics and key Business Functions of BHP.
In this role, your key accountabilities will include:Provide technical leadership, direction and governance in ensuring the OT Hosting maintenance strategy is in line with current and future state business requirements
Ensure consistent production outputs by maintaining OT hosting environments to the best-in-class levels of reliability following lean maintenance and ITIL principles
Develop and coach our technology specialists to the highest professional standards, so they become our future technical experts and leaders
Apply effective risk controls to identify potential threats and minimise or remove production impact
Champion hosting automation activities
Drive the documentation, audit & compliance and standardisation of hosting infrastructure
Act as the escalation point for major incidents, changes and problems
Assess and approve change requests
Implement and improve Service Management processes to drive consistent performance
Manage the transition to operations for equipment & services delivered by project teams
Positively influence and shape the culture to ensure a safe, productive, simple and fun workplace
To be successful in this role, you will have proven experience in the IT industry with a focus on business-critical operations preferably in Operational Technology. A tertiary qualification in Computer Science/Engineering or related discipline is a requirement for this role. Any professional certifications (Cisco, Microsoft, VMWare, EMC, NetApp, Citrix, Amazon or equivalents) will be well regarded as will ITIL v3. As the preferred candidate, you can demonstrate practical experience with infrastructure services (Active Directory, DHCP, DNS, NTP, SCOM, SCCM, Splunk). Most importantly, you will have deep knowledge and practical experience in one of the four core hosting technologies groups listed below:Compute:Converged & Hyper-converged infrastructure, VMWare, Windows & Red Hat Linux
Storage:NetApp, EMC Isilon and HDS
Backup & Recovery:Commvault, Data Domain and Avamar
Knowledge & practical experience with the following would also be advantageous, though not essential:Operational Technologies – Programmable Logic Controllers, IIOT Sensors, SCADA, Fleet Management, Digital Radio and Process Control Networks.
Automation Technologies – Ansible, vRealize, Chef or similar
Experience with driving operational improvements through the use of Lean, Agile, SRE & DevOps methodologies & practices (e.g. SCRUM, Kanban boards, etc.)
Supporting a diverse workforce
At BHP, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people. We know there are many aspects of our employees’ lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
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