Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
Your day to day
Holiday Inn Melbourne Airport is looking for energetic and professional Part Time Guest Service Agents join our Front Desk team.
By bringing your passion to work every day, we'll empower you to work as part of a team to anticipate our guests' needs and deliver a memorable service experience at our Front Desk. You'll be responsible for all activities relevant to the Front Desk such as the reception, guest check in/out, rooming of all Hotel guests, airport shuttle bus pick up/drop off and assisting guests with enquiries.
What we need from you
Ideally you'll have strong customer service experience in a professional environment and a real passion for delivering great customer service. You will aim to provide every guest with a memorable and unique experience as you're known for your dynamic personality and superior communication skills. You will need to have have the flexibility to work mornings, afternoons, evenings and weekends shifts You must hold a current full drivers licence to be eligible for this role and you must have eligible working rights in Australia.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, a free meal when on duty, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us. So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
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