Are you interested in working with others to improve the services provided to people accessing social housing in Victoria?
Do you enjoy working in a dynamic environment?
Are you capable of Self Management?
Our client is seeking to increase the number of staff to assist with the core business needs in a Customer Service capacity
We are looking for experienced Customer Service officers to provide information and any assistance needed in relations to public housing requirements via phone, email and through other channels of communication.
Your responsibilities will include liaising with the tenants, their advocates, contractors, local housing officers,
external agencies and other departmental and government areas to ensure enquiries are handled in a timely and effective, manner in accordance with policies and guidelines.
- Excellent communication
- Excellent written communications
- Computer skills
- Experience in contact centre preferred but not necessary
- Drive and commitment
This is full time temporary opportunity starting on the 1st of October – duration of assignment is expected to be until the 31st of December with potential for extension but no guarantee
Candidates being considered for this position must also consent to a police clearance, two references and an interview with Randstad
If you are suitable and this sounds like the opportunity click on the link to apply with you most recent CV for a confidential discussion
Submissions to the client must be made by no later than the Wednesday the 18th of September midday.
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