RKZ18 Desktop Support

RKZ18 Desktop Support

14 Sep

14 Sep



Perth WA


A global technology service provider is looking for a desktop support professional to support their oil&gas; client.

Join a large IT consultancy and their Desktop Support Team based in Perth.

Reporting directly to the Desktop Team Lead, you will provide your technical expertise across desktop computing requirements while ensuring the delivery of excellent customer service.

The ideal candidate will have a strong understanding and passion for IT and its support, along with the ability to liaise and negotiate with customers and suppliers.

Your Role

Provide desk side support for the client users

Escalate & resolve issues in a timely manner

Support of customer issues in the areas of software/hardware installation, repair, upgrades and maintenance

Ensure issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting

Essential Skills

Proven experience in a Desktop Support role

Trouble shooting knowledge on Windows 7, Windows 10 desktop operating system, client application and hardware maintenance

Should have good understanding on ITIL Incident management

Should have basic understanding on networking, Audio / Video conferencing device configuring and troubleshooting.

Knowledge on SCCM and its functionality, remote installation, software deployment

Good interpersonal skills to work with customers and other unit personnel

Good analytical and problem solving skills

Good communication skills

If you are a quick learner with a proactive approach in addressing a clients needs in a timely fashion then we would definitely like to hear from you today.

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Sofia Locantro on (phone hidden). Please quote our job reference number: 200191049.

Perth CBD

Contract Opportunity

ASAP Start

The original job offer can be found in Kit Job:

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