Gordon Institute of TAFE
This position is responsible for ensuring that students with disabilities are able to participate in
classroom activities and to ensure that their experience at the Institute is positive. Support
includes: note taking, academic support, support with communication, mediation and advocacy.
The Student Education Assistant may be required to work across any campus as directed (East
Geelong, Geelong and Wyndham).
Major Objectives and Responsibilities
This role is to be part of a casual pool that provides assistance to students with a Disability,
including taking notes, assisting students to participate, one-to-one tutoring or other support as
Record information that is delivered in class as required by the individual student to complete
their academic studies.
2. Provide physical assistance to students including setting up the workstation, seating
arrangements or specialised equipment, co-ordinating the students movement around the
Institute and participating in excursions or other educational activities.
3. Provide academic assistance to students including:
- Reinforcing teacher's directions/instructions
- Explaining new words, concepts and procedures.
- Simplifying language to a level that the student will understand.
- Breaking down large pieces of information into smaller 'easier to work with'
- Assisting in the development of strategies and methods that assists the student's
participation in class.
- Developing checklists with the student
- Improving study techniques, eg encouraging the use of a diary
- Assisting with assignment work both in or out of the class.
- Providing support outside of class to reinforce skills and theory taught in the
4. A demonstrated commitment to The Gordon’s values and behaviours.
5. Comply with all Gordon policies and procedures, and legislative requirements, including:
Staff Code of Conduct; Customer Service standards; Quality Management; Equal
Opportunity; Occupational Health and Safety; Child Safe Standards; Victorian Information
Privacy Act; and contribute to the identification, reporting and control of risks within areas of
responsibility and across The Gordon.
6. Other duties as required by the relevant Manager.
Key Selection Criteria
1 Demonstrated ability to work with people who have a disabilitiy or experience in working with
people in education, training and employment.
2 Demonstrated customer service skills, including the ability to deal sensitively with student
3 Demonstrated excellent written and verbal communication skills, strong interpersonal skills,
and the ability to maintain a high level of confidentiality.
4 Ability to work collaboratively and harmoniously as part of a professional team and as a self-
motivated person without close supervision.
5 Understanding of OHS standards in the workplace in relation to disabilities.
6 Ability to demonstrate The Gordon’s values and behaviours.
1 Demonstrated Information and Communication Technology skills e.g. experience using the
Microsoft Office suite of programs.
2 Understanding of, and ability to apply, Customer Service, Quality Assurance and Human
Resources principles, including: Equal Opportunity; Occupational Health and Safety; and risk
This position has been assessed as requiring the following range of knowledge, skills and
competencies. The descriptors provide a broad indication of the complexity of task or capabilities
required by the position and are directly related to the overall position classification.
Education, Training and Level 3
Experience Relevant Degree or Diploma with little or no relevant work experience; or a suitable combination of lesser
qualifications and relevant experience.
At this level employees have theoretical knowledge
which may be applied to a range of procedures and
Task Level 2 Tasks at this level are generally straightforward with
clearly established procedures. At times tasks require
more complexity involving the choice of application of the
best approach within established procedures.
Responsible for the timely completion of various tasks
which are within their own control.
Judgement & Problem Level 2
Solving Exercise judgement on the organisation of work in accordance with daily work routines and work flows.
Make decisions within established rules, techniques and
Choose between a range of alternatives to solve
relatively simple problems with reference to established
techniques and practices.
Assistance is available when required.
Exercise judgement on work methods and task
sequences within specified timelines and standard
practices and procedures.
Supervision & Level 2
Independence Routine supervision where decisions and options are limited and work outputs are monitored by immediate
Routine supervision of straightforward tasks, close
supervision of more complex tasks.
Exercise discretion within standard practices and
Organisational Level 2
Relationships and Impact May provide general information / advice and assistance to members of the public, students and other staff that is
based on an operational knowledge of the functional
Perform tasks / assignments that require knowledge of
the work area processes and an understanding of how
they interact with other related areas and processes.
Interpersonal Skills Level 2 Ability to communicate operational requirements to
members of the public and / or other employees in the
performance of well defined individual and team
Require skills in verbal and written communication to
enable the preparation of routine correspondence and
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