Customer Service Coordinator/Receptionist [SNW-543]

Customer Service Coordinator/Receptionist [SNW-543]

16 Aug
|
Regis Aged Care
|
Australia

16 Aug

Regis Aged Care

Australia

Australia

Are you an experienced office coordinator with exceptional customer service and strong administrative skills?

Regis Aged Care is one of Australia's largest providers of aged care services and has been caring for older Australians since 1993. The ultimate success of Regis' business strategy and operating philosophy is the commitment to the excellence of its staff.

Located in Kuluin, this is a full time position based within an aged care facility.

Hours of work will be 0900am - 5:00pm, Monday to Friday

Based at our Regis Kuluin site, this role forms an essential element in leading the administrative function of the team with a primary focus on customer service and;


- Answering phones calls,

and occasional relief of the reception area
- Coordinating occupancy of the facility and building relationships with stakeholders
- Coordinate and conduct site visits and tours with families and stakeholders
- Liaise with residents and family members
- Staff personnel files - maintenance
- Training schedules - booking and updating staff attendance
- Manage petty cash and stationery requirements of the facility
- Timesheet data entry - updating time and attendance records
- Staff rosters - managing the rosters of care delivery at the facility

Essential requirements of this role are;


- Forward-thinking ability, and staff rostering experience
- Reliability, and a well organised approach
- Experience managing expenses and budgeting
- Well developed interpersonal skills and multi-tasking capabilities
- Microsoft office suite, and phone system competencies
- Excellent written and verbal communication
- Administrative experience within a fast-paced environment

Administrative experience within Residential Aged Care or Health industry is desirable.

**A current police check will be required, which can be processed at the time of recruitment**

See more about Regis Kuluin

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/4578729/customer-service-coordinator-receptionist-snw-543-australia/?utm_source=html

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