Business Need / Purpose of Role
The Mechanical Service Sales Specialist will execute our service sales strategy and achieve growth across the sales region.
Key Responsibilities and Specific Accountabilities
- Planning & conducting sales calls for potential and existing customers;
- Preparing accurate quotations in line with workshop capacity;
- Reviewing customer specifications and developing complete technical and commercial proposals;
- Capturing sales opportunities through the use of CRM;
- Conveying customer requirements and conducting effective handovers to the operations team;
- Providing onsite technical support, problem solving and service appraisals.
Job knowledge / Other requirements
To be successful in this role, you will possess mechanical trade qualifications in fitting/machining or equivalent metal trade, or tertiary education in Mechanical Engineering. Our ideal candidate will have a minimum of 5 years’ experience in the mining/metals or related technical industry, with proven success in a previous technical service sales role, ideally with pumps and associated equipment. It is expected that you will be able to work autonomously through the complete sales process, from generation of enquiries, scope development, compilation of written proposals, project and execution management through to selling and closing the sale.
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