(NR-686) - Group Manager IT Service Centre

(NR-686) - Group Manager IT Service Centre

16 Aug
Crown Melbourne Limited

16 Aug

Crown Melbourne Limited


Perth WA

Group Manager IT Service Centre

(Job Number: PER10667)

Transform your career alongside exciting world-class attractions at Crown Perth. We are searching for a top professional to showcase their skills and be part of the experience, as we continue to evolve Perth’s ultimate entertainment destination.

An opportunity has become available for an experienced people leader to take on the role of Group Manager – IT Service Centre.

This role is critical in overseeing our National IT Service Centre as it provides first and second level remote support to staff and customers across all Crown sites. The role is pivotal in ensuring continuity for the business while managing day to day operational support,

escalations and liaising with stakeholders to maintain business operations.

Furthermore, the Group Manager will be instrumental in identifying opportunities that can result in support service optimisation across Crown.

To be successful in this role you will be required to demonstrate the following:

- Customer focused

- Service Desk Management experience

- Leading people to achieve results

- Commitment to empowering and developing teams

- Applying IT Service Management framework/s

- Stakeholder Management

- Belief in continuous improvement

- Able to work effectively under pressure

- Relevant tertiary qualifications in an Information Technology or Business related stream

The successful candidate is required to obtain a National Police Clearance and Casino License from the Department of Local Government, Sport and Cultural Industries.

If this sounds like you then come be part of the experience!

Apply now at www.crownperth.com.au/careers or if you have any questions call our recruitment team on (08) 9362 8099.

Applications Close COB Wednesday 28th August 2019

As part of Crown’s inclusive culture, we strongly encourage applications across all cultural backgrounds, genders and abilities.

Job Information Technology

Primary Location Perth

Position Status Full Time

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