ANZ Banking Group
- Do you enjoy identifying solutions to help customers achieve their financial goals?
- Be part of a diverse, dynamic, collaborative and high-performing team
- An exciting opportunity in Moonee Ponds Branch
About The Role
Role Location: 75 Puckle Street, Moonee Ponds VIC 3039
Role Type: Permanent, Full-time
As a Home and Investment Lending Manager, your goal is to support customers in saving for, buying and owning their own home or investment property. You will coach customers through each step of the journey, ensure their experience with ANZ is seamless and maintain relationships with existing customers.
You will be passionate about delivering on our Customer Promises to ensure customers are strong advocates for ANZ.
You will be responsible for identifying appropriate products and solutions to meet your customer’s needs and deepening customer relationships. You will develop strong knowledge of your local market, become an active member of your local community, enjoy business development activities and truly understand our customers.
You will also act as a mentor and coach to other members of the branch and enjoy inspiring them to provide the best possible customer experience. Most importantly, you will be responsible for adhering to ANZ’s policies, processes and standards.
To be successful in this role, you will ideally bring the following-
- Role models strong customer focus, preferably with home lending and retail banking experience
- Should be financially savvy, has keen attention to detail and an active user and promoter of technology
- Ability to multi-task and highly adaptable to change and ambiguity
- Excellent interpersonal and communication skills that includes good presentation skills
- Enjoys working in a collaborative team environment, proactive, and shows initiative
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
Note: After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers.
You may apply for this role by visiting ANZ Careers and search for reference number AUS104392.
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