Reception Booking Agent (work from home) - (KGF-25)

Reception Booking Agent (work from home) - (KGF-25)

15 Jun
|
eco removals
|
Cheltenham

15 Jun

eco removals

Cheltenham

As a work from home Sales Agent, you will respond to a variety of inbound calls from customers wanting to move homes or an office within Melbourne, Australia. With your customer service skills you are to build rapport, recommend and book the relocation service via phone and email. When providing quality customer service on all calls you will maintain Eco Removals' telephone service level goals. In this position, selected candidates will be trained in our software and work from home.


RESPONSIBILITIES:
• Apply professional customer service techniques in assisting customers before and during their relocation experience.
• Be a motivated self-starter, with the ability to achieve personal goals and support Eco Removals' objectives.






• Provide superior customer service, answer all questions and be a knowledgeable resource for customers and ongoing clients.
• Proactively assist customers with problems that might occur on a booking and provide seamless resolution.
• Provide customers accurate information consistent with business standards, document customer information, recap itinerary and advise of correct terms and conditions.


REQUIREMENTS:

• Must have an ABN
• Have access to high-speed broadband internet with a laptop
• Reside in Melbourne, Australia.
• Must also have dedicated, quiet workspace in place of residence.
• Provide quality customer service on all calls.
• Self-motivated by personal performance, self-starter, and quick learner.
• Ability to work independently and meet performance metrics, adherence and availability requirements.
• Excellent communication and listening skills required.
• Outstanding problem solving and decision making skills.
• Must be detail oriented with excellent organizational skills.
• Previous sales or customer service experience is a bonus.
Benefits
• Weekly base rate $500 - Provided a weekly base pay to be manning the phone calls or no calls.
• Rewards & Incentives - Employee Recognition and Reward Programs; financial booking confirmation incentives.


Please apply online and/or send resume to inf******@******.au + click to reveal .

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/4208762/reception-booking-agent-work-from-home-kgf-25-cheltenham/?utm_source=html

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