[Z-612] Customer Service - Service Administrator

[Z-612] Customer Service - Service Administrator

14 Jan
|
Dynamic Staffing Solutions Temporary
|
Melbourne

14 Jan

Dynamic Staffing Solutions Temporary

Melbourne

Customer Service - Service Administrator

Reputable Australian windows and door manufacturing business that values providing exceptional service is looking for a passionate customer service operator

The client

Our client is a reputable Australian owned business that specialises in the windows and door manufacturing industry. Integrity plays a massive role in their business operations, as such, they are seeking an extraordinary customer service person to join the business.

The role:

-          Answering phone queries and utilizing sales opportunities
-          Providing an exceptional level of customer service
-          Liaising and communicating with internal and external staff/clients






-          Administrative duties
-          Customer resolution and complaints handling
-          Making follow up calls as required

Skills and Attributes:

-          Previous experience in a contact centre/customer service               phone role
-          Excellent verbal and written communication skills
-          Fantastic phone manner
-          A solid understanding of windows and doors (highly favourable)
-          Well presented
-          Good computer proficiency (MS office)
-          Be reliable and committed to their work

This is a great role for a passionate and dedicated customer service person to grow within a medium sized national business. The successful applicant can look forward to a convenient location, an attractive pay rate + the opportunity to go perm for the right fit.


Please send through a CV showcasing your ability to meet the criteria as well as an updated CV.

The application form will include these questions:

- Do you have experience in an administration role?
- Do you have customer service experience?

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