We are a highly regarded not-for-profit, values-based organisation, offering residential, community and in-home aged care for over 40 years, to older people living in and around the city of Manningham.

Job Description About the Role We are seeking an experienced Community Services Manager to join the MannaCare on a permanent full time basis.

Reporting to the Executive Director Community Services, the Community Services Manager will lead the Rostering Team Lead, Community Support Worker Team Leaders, Social Support Groups and Admission/Intake Coordinator – Community, ensuring effective service delivery, workforce coordination, quality care supporting older people to live safely and independently in their own homes and sustainable growth.

Key Responsibilities

Lead and develop in-home support services and social support programs

Supervise, coach and support direct reports, fostering a positive and cooperative team culture

Oversee client intake, service coordination and community workforce rostering

Monitor departmental KPIs, budgets and financial performance

Ensure compliance with aged care standards, funding requirements and the understanding of the SCHADS Award

Monitor client needs, risks and changes in care requirements, ensuring appropriate follow-up

Build strong relationships with clients, families,



referral partners and external stakeholders

Oversee quality audits, risk management and continuous improvement initiatives

Support recruitment, staff development and performance management

Desired Skills and Experience What We Offer

Opportunity to make a meaningful difference in the lives of older people

NFP salary packaging benefits, including up to $15,900 for living expenses and up to $2,650 for meals and entertainment, plus novated car leasing options

Opportunity to lead and grow community services at MannaCare

Free onsite parking

Free annual flu vaccination

Free Employee Assistance Program

About You

Relevant qualifications in Health, Community Services or Business Management

A Registered Nursing qualification is highly desirable

Demonstrated senior leadership experience in community services or aged care

Strong knowledge of aged care funding programs, including Support at Home and the Commonwealth Home Support Programme (CHSP)

Understanding of the SCHADS Award and workforce rostering requirements

Experience in quality improvement, risk management and regulatory compliance

Strong leadership, communication and stakeholder engagement skills

Experience using Alayacare or similar rostering systems

📌 Community Services Manager (Canberra)
🏢 MannaCare
📍 Canberra