This is a rewarding and exciting opportunity for an experienced Practice Manager to play a key role in the continued growth and success of the clinic. You will oversee the day-to-day operations of the practice, lead and support the team, manage financial and administrative systems, and ensure the smooth delivery of healthcare services at the highest standard. This is a part-time role (approximately 20 hours per week) with flexible hours to suit the right candidate.

Key responsibilities

Oversee the day-to-day operations of the clinic

Manage financial processes including billings, payroll, invoicing and accounts

Lead and support staff through recruitment, training and performance management

Implement and maintain quality improvement initiatives

Lead clinic accreditation and compliance processes

Manage patient feedback and complaints professionally

Supervise and support the admin and nursing team, including regular team meetings

Provide front desk support and cover during staff leave as required

Liaise with and support clinic doctors

Work closely and collaboratively with the Director to achieve business and service goals

About you





Minimum 12 months' experience in a Practice Manager or senior administration role within a General Practice setting

Experience processing payroll and financial tasks using Xero (or similar systems)

Proficient in Medical Director, Pracsoft and HotDoc (or similar practice management software)

Strong understanding of Medicare and the MBS

Current CPR certificate (or willingness to obtain)

Self-motivated and quick to learn

Demonstrate strong leadership, integrity and professionalism

Show initiative and actively seek opportunities to improve processes

Be flexible, adaptable and highly organised

Have strong computer and administrative skills

About us We are an established and highly regarded medical clinic located in Wallan, committed to providing high-quality, patient-centred healthcare. Our clinic is known for its warm, welcoming environment and close-knit, supportive team culture. We take pride in building solid relationships with our patients and creating a workplace where staff feel valued, respected and empowered.

📌 Practice Manager (Melbourne)
🏢 Mediq Wallan Medical Centre
📍 Melbourne