We're representing a well-established Queensland technology services business that has successfully evolved from a traditional hardware provider into a modern Managed Services, Cloud, Infrastructure and Cyber Security organisation. With over 40 years of success, a strong reputation in the market and ambitious growth plans, they are seeking a Technical Services & Presales Manager to lead and mature a critical business function.

This is a leadership role, not a hands-on engineering position.

You’ll inherit a capable team of experienced Presales professionals and be responsible for bringing greater structure, visibility, accountability and collaboration across the presales lifecycle while strengthening the partnership between Sales and Solution Delivery.

What's the Opportunity? Reporting directly into senior leadership, you’ll lead a team of three experienced Presales Consultants and take ownership of:

Team leadership, coaching and capability development

Capacity planning and resource forecasting

Presales governance and process improvement

Stakeholder management across Sales, Delivery and Leadership

Prospect prioritisation and workload management

Solution quality, risk management and handover readiness

Continuous improvement initiatives that improve scalability and efficienc

Why This Role Stands Out This isn't a business looking for someone to simply maintain the status quo.

They are investing in growth and looking for a leader who can help build a more scalable, mature and commercially aligned function.

You’ll be joining a business that offers:





Open-door leadership where every level of the business is approachable

A highly collaborative culture that values teamwork over ego

Strong internal promotion and career development opportunities

Exposure across cloud, infrastructure, networking, cyber security and managed services

Established customer relationships with well-known organisations

A sizeable technical and shared services team supporting future growth

Monthly town hall updates and business-wide communication

Company-funded lunches, celebrations and social events

A business that genuinely lives its values and invests in its people

You'll bring:

Experience leading technical, consulting or customer-facing teams

Strong commercial and stakeholder management skills

The ability to influence across technical, operational and commercial stakeholders

Experience improving processes, governance and operational maturity

MSP, Professional Services, Systems Integrator or Technology Services experience.

Have a technical understanding with the below;

Technical Exposure While this is primarily a leadership role, exposure to the following areas will be highly regarded:

Microsoft 365

Azure

Cyber Security (ideal)

Infrastructure Solutions

Managed Services

IBM Technologies (ideal)

Fortinet / FortiGate (ideal)

You won't be expected to be the deepest technical expert in every domain, but you will need enough technical credibility to guide conversations, identify risks and support your team.

📌 Technical Services (Brisbane)
🏢 Humanised Group
📍 Brisbane