Reception - Administrative Support Roles 2 x full-time positions based at Charlestown and Hamilton

As the front desk receptionist, you'll be the initial point of contact for customers accessing VERTO services at our local office. You'll manage client flow, ensure excellent customer service, and support our employment services teams in assisting candidates to secure sustainable employment with local employers.

About the role… This role will require you to:

Deliver outstanding customer service

Be the first point of contact for clients & customers of VERTO

Complete front desk receptionduties

Complete administrative duties

Attend to customer enquiries over the phone and front counter

Maintain training room and office facilities

Complete sensitive file management and archiving

Assist Employment Consultants as required

What we offer….

An opportunity to commence a career in Employment Services

Internal traineeship and leadership programs

Access to company sponsored formal qualifications. Certificate 3, 4 or Diploma

Salary packaging with up to $15,900 tax free options.

Additional $2,650 Meals and Entertainment tax free salary packaging benefits

Above award leave entitlements including 5 weeks annual leave.

Salary continuance insurance

Access to free counselling though our Employee Assistance Program

About you…

A friendly, positive and engaging disposition

Be a positive team player

Good communication,



administration and computer skills,

The ability to handle conflicting tasks

Knowledge of employment or community services industry would be nice, but not essential.

A current NSW drivers' licence as you will be required to use the site car

About us.... VERTO has been operating as a not-for-profit organisation that positively transforms the lives of individuals through the services we offer for over 40 years. These services include:

Employment Services

Indigenous Services

Community Services

Tenants Advice & Advocacy

Training

Financial Counselling

We are an equal opportunity employer and encourage applications from culturally diverse backgrounds. All VERTO team members share responsibility for the safety and well-being of the people who engage with us.

Need more information…. Contact Human Resources on

or **@verto.org.au for a confidential discussion. Alternatively see our website at

Salary Packaging is available to all VERTO employees through AccessPay, more information can be found at

Applications will close: The selection process will commence upon the receipt of applications & will close at 9am Monday the 9th of November 2026or prior, if a suitable candidate is found.

Successful candidates will need to provide:

Working with Children check

National Police Check

Right to Work Check

Current Drivers Licence

myID

📌 Reception Admin Support (Newcastle)
🏢 VERTO
📍 Newcastle