Join an industry-leading provider in youth mental health and make a difference to the lives of young people

headspace Castle Hill & Parramatta have an exciting role for an Intake Worker to join the team About the position: Closed-term part-time until 30 June 2027 (45.6 hours/fortnight)

Working 1 day per week in Castle Hill and 2 days in Parramatta

Working days between Monday and Friday

Attractive remuneration package from + Super + Tax-Free Benefits

About the Prospect

The Intake Worker is a key point of contact for young people aged 12–25 who contact or are referred to headspace.

The role engages young people and their families or carers, screens and assesses presenting needs and risks, determines suitability for headspace services, coordinates referrals and alternative care pathways, and provides brief assessments or interventions within the role’s scope of practice. As a key point of contact, the Intake Worker assesses each young person’s needs, undertakes complex risk assessments within their competence and scope of practice, develops and implements appropriate risk-management actions, and promptly escalates matters requiring senior clinical oversight. The Intake Worker works collaboratively with the multidisciplinary headspace team and external service partners to provide coordinated, youth-friendly care. The role performs its responsibilities in accordance with the headspace service model, Flourish Australia policies and procedures, relevant clinical governance requirements, and lawful and reasonable directions from the Clinical and Operations Manager or delegate. About the Benefits

Attractive salary, commensurate with qualifications and experience

Tax-Free Salary Packaging





available up to $15,900 +

additional $2,650 for entertainment benefits

such as meals and holiday accommodation

Generous leave provisions including

17.5% leave loading

and

2 additional days of personal leave + extra day paid leave over Christmas/New Year + 10 weeks paid primary carer parental leave

Family-friendly and

flexible working conditions

Opportunities for

career progression, professional development and training

such as Mental Health First Aid, ACT, CBT courses and ASIST

Employee Assistance Program

for confidential wellbeing support

Regular

supervision (reflective practice) , ongoing 1:1

mentoring , strong

team support

and a

comprehensive induction

program

Workplace Community Groups

such as our Rainbow Network

for LGBTQIA+ staff members & allies and YarnUp

for Aboriginal and Torres Strait Islander staff members

Exclusive personal Fleet pricing discounts

with our preferred automotive supplier

Employee discounts

at 400+ popular retailers (Woolworths, Coles, AMPOL, Amazon, Booking.com & more)

About Flourish Australia & headspace

Flourish Australia

is one of Australia’s most experienced community mental health organisations.



Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs. One in four young people have experienced a mental health issue in the past 12 months – a higher prevalence than all other age groups. headspace providesearly intervention mental health services to young peoplewho present with mental health issues, along with assistance in promoting young peoples’ wellbeing.This covers four core areas: mental health, physical health, work and study support and alcohol and other drug services.More information about headspace can be found at: www.headspace.org.au Selection Criteria

Tertiary qualifications in Psychology, Social Work, Nursing, Occupational Therapy or other allied health discipline recognized by the tertiary mental health services sector.

Current or provisional registration, membership or eligibility with the professional body relevant to the applicant’s discipline, where applicable, such as AHPRA, AASW, Occupational Therapy Australia or PACFA.

Demonstrated skills and experience in mental health assessment and triage, including care coordination, brief mental health assessment, risk assessment, crisis intervention or safety planning, and brief interventions with young people.

Foundational knowledge of recovery focused and family inclusive practice, as well as understanding the needs of young people from diverse backgrounds.

Demonstrated understanding of mental health challenges, their impact on young people, families and communities, and the principles of early intervention, recove

📌 Intake Worker (Parramatta)
🏢 Flourish Australia
📍 Parramatta