Description

MAIN PURPOSE OF POSITION

The Course Coordinator – Human Services is the campus-based academic coordinator responsible for the consistent, effective and accredited delivery of assigned Human Services courses at an approved Stanley College campus. The role coordinates day-to-day course delivery, teaching teams, assessment activity, student academic outcomes, course records and continuous improvement under the direction of the relevant Academic Program Manager.

The position ensures local delivery meets approved curriculum, Community Work Australia accreditation requirements and institutional academic standards, while contributing to equivalence across campuses and delivery modes. The role is designed to extend to Social Work courses once introduced, subject to the appointee meeting the applicable skilled qualification and accreditation requirements. The Course Coordinator may undertake teaching, assessment and related academic duties when required to maintain delivery quality or continuity.

KEY RESPONSIBILITIES

Campus Course Delivery and Coordination

- Coordinate day-to-day delivery of assigned Human Services courses at the designated campus in accordance with approved course documentation, academic calendars and delivery plans.
- Confirm unit readiness, teaching coverage, learning resources, assessment schedules and campus-specific requirements before each teaching period.
- Resolve routine delivery issues promptly and elevate material risks, resourcing needs or proposed changes to the Academic Program Manager.
- Coordinate effectively with School Managers and central teams while retaining accountability for academic delivery at the campus.





Teaching and Academic Practice

- Undertake teaching, assessment, moderation, student consultation or unit coordination when required and within approved workload allocation.
- Provide short-term teaching coverage where necessary to protect continuity, while escalating sustained staffing gaps for formal resolution.
- Model inclusive, contemporary and evidence-informed teaching across face-to-face, blended and online delivery modes.
- Maintain disciplinary, professional and pedagogical currency relevant to the assigned course and any units taught.

Academic Staff Coordination and Capability

- Coordinate and support Unit Coordinators, lecturers and sessional staff involved in campus delivery, setting clear expectations for teaching, assessment, communication and record completion.
- Support the academic induction and orientation of new staff and ensure they understand the approved curriculum, accreditation requirements and local delivery arrangements.
- Monitor completion of allocated academic work and address routine issues, referring formal workload, conduct or sustained performance matters to the Academic Program Manager.
- Monitor relevant professional development and industry-currency requirements, including CWA requirements for staff teaching core units,



and provide evidence through approved institutional processes.

Assessment, Results and Academic Standards

- Coordinate assessment implementation, marking, moderation and results readiness for the assigned course at the campus.
- Promote consistent interpretation of assessment criteria and academic standards across units, cohorts, campuses and delivery modes.
- Verify that results and required academic records are accurate, complete and submitted within institutional deadlines before formal ratification and publication processes.
- Identify assessment or results anomalies and ensure corrective action or escalation occurs before governance deadlines.

Student Academic Outcomes and Experience

- Monitor student participation, achievement, progression indicators and feedback at the campus and coordinate timely academic intervention where concerns emerge.
- Ensure students receive accurate course-level academic advice and are referred to Learner Support, Course Progression or other services through established pathways.
- Respond to complex academic enquiries, complaints and appeals within delegation, maintaining procedural fairness and complete records.
- Use student outcome and experience data to recommend practical improvements to local and course-wide delivery.

Curriculum Consistency and Continuous Improvement

- Ensure local delivery covers the approved curriculum, learning outcomes, required knowledge and skills, and professional practice expectations.
- Collaborate with the Academic Program Manager and other campus Course Coordinators to

📌 Course Coordinator (Australia)
🏢 Stanley International College
📍 Australia