Accenture Australia is seeking a Service Management Consultant / Process Specialist to design and uplift ITSM practices across complex client environments. You will embed ITIL 4 aligned frameworks, work with multi‑supplier setups and DevOps/SRE contexts, and drive practical operational improvements. The role requires robust workshop facilitation, stakeholder engagement, and hands‑on delivery to enable reliable, scalable service operations. Australian work rights are mandatory.