AtCareLinc,weprovidehigh-quality,person-centredsupportdesignedtoempowerindividualsacrossourAgedCareandNDISservices.
Operatingunderavirtual-firstoperationalmodelwithrobustcoordinationsystems,weconnectde TheSupportWorkeristhefrontlineheartofCareLinc.
YouwillworkdirectlywithagedcareclientsandNDISparticipantstodeliverdailypersonalcare,domesticassistance,communityaccess,andskill-buildingsupport.
Thisrolere KeyResponsibilities 1.
DirectCare&DailyLivingSupport;
- Providerespectful,person-centredassistancewithactivitiesofdailyliving(ADLs),includingpersonalhygiene,showering,dressing,grooming,andmobilitysupport.
- Assistwithhomemanagementtaskssuchaslighthousework,laundry,mealplanning,andmealpreparationaccordingtoparticipantcareplans.
- Supportparticipantswithmedicationpromptassistanceoradministration(wherequalifiedandauthorised). 2.
SocialInclusion&CommunityAccess;
- Transportandaccompanyparticipantstomedicalappointments,communityevents,educationalprograms,shopping,andsocialactivities.
- Facilitatecapacity-buildingactivitiesthatpromoteparticipantindependence,choice,andcontrol.
- Deliverculturallysafecare,respectingindividualbackgrounds,communicationpreferences,andlanguageneeds(includingsupportingCareLinc'sdiverseparticipantcohort). 3.
ServiceCompliance,Documentation&Geo-LocationAuditing;
- Recordaccurate,detailedshiftnotesandprogresslogsimmediatelyfollowingshiftcompletionviaCareLinc'soperationalsoftware(ShiftCare).
- Promptlyreportanyincidents,nearmisses,healthchanges,orsafeguardingconcernstotheCareCoordinatorinaccordancewithmandatoryreportingobligations. 4.
WorkplaceHealth&Safety;(WHS)&ProfessionalStandards;
- Adheretoparticipantcareplans,individualriskassessments,manualhandlingguidelines,andinfectioncontrolstandards.




- Maintainprofessionalboundaries,privacy,andstrictconfidentialityinlinewithNDISandAgedCareQualityStandards. Qualifications,Credentials&Requirements; RequiredCredentials&Clearances;
- CurrentAustralianNationalPoliceCheck(issuedwithinthelast12months).
- CurrentWorkingwithChildrenCheck(WWCC)(ifsupportingyoungerparticipants).
- ValidDriver'sLicense(UnrestrictedAustralianLicensepreferred)withaccesstoareliable,roadworthy,andinsuredvehicle. Education&Experience;
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Qualifications:
CertificateIIIinIndividualSupport(AgedCare/Disability),CertificateIVinDisability,orequivalenthealth/communityqualificationishighlydesirable(orrelevanthands-onindustryexperience).
- LanguageSkills:ProficiencyinEnglishrequired;fluencyinadditionallanguages(suchasArabic)ishighlyregardedtosupportspecializedclientdemographics.
- Person-CentredFocus:Agenuinepassionforempoweringolderadultsandpeoplewithdisabilitiestoliveindependently.
- Reliability&Punctuality;:Dependableadherencetoscheduledshifttimesandserviceagreements.
- DigitalLiteracy:Abilitytoconfidentlynavigatesmartphoneapplications(e.g.,ShiftCare)forshiftmanagementandnote-taking.
- StrongCommunication:Effectiveverbalandwrittencommunicationskillsforreportingandparticipantinteraction.
- Resilience&Professionalism;:Calmunderpressure,adaptabletochangingparticipantneeds,andcommittedtohighethicalstandards. WhatCareLincOffers
- CompetitiveAwardRates:SCHADSAwardrateswithapplicableweekend,evening,publicholidaypenaltyrates,andvehicleallowances.
- FlexibleRostering:Flexibleshiftpatternsstructuredaroundyouravailabilityandgeographicregion.
- SupportiveEnvironment:RemotecoordinationsupportfromdedicatedCareCoordinatorsandoperationalleadership.
- ProfessionalGrowth:Opportunitiesforongoingtraining,credentialmaintenancesupport,andcareeradvancementwithinascalingcareorganisation.

📌 Support Worker — Aged Care (Sydney)
🏢 CareLinc Group
📍 Sydney