About Us: At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want.

With a range of services in many locations in Victoria and Tasmania, our

5,500

staff and

600

volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the

B

E

S

T

philosophy –

Believe, Excel, Support and Trust

– underpinned by our values of

Kindness, Respect, Integrity, Innovation and Inclusion , and our customer service charter and promise that shape and inform all that we do.

More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Why choose Uniting AgeWell - Burwood East Home Care

Easy to access with public transport and

free on/off site parking

Above award

hourly rates

Salary packaging benefit up to $15,900 + $2,650

annually

Annual

Leave loading

Career pathways , education and training opportunities

Comprehensive Employee Assistance Program

available 24/7 for our staff

Enhanced Parental Leave

options

Location options - move within our

Uniting AgeWell network

(Victoria and Tasmania)

Not for profit,

values-based

organisation

About the role: Based in our

Burwood East office , this permanent

full time

role is worked across

Monday-Friday

As a

Care Advisor , you will manage a caseload of older clients, partnering with them,



their families and support networks to develop personalised care plans that promote wellbeing, independence and meaningful outcomes.

You’ll play a vital role in coordinating services, conducting assessments and supporting clients through their aged care journey, including those participating in

restorative care pathways , where clinical insight and goal‑focused care planning can make a significant impact.

Partnering with health professionals, service providers and internal teams, you’ll coordinate tailored supports that enable older people to live safely and independently at home while achieving meaningful, person-centred outcomes.

Key Responsibilities:

Build strong, trusted relationships with clients and their families

Conduct comprehensive assessments and identify individual goals and support needs

Develop, implement and regularly review person-centred care plans

Coordinate services and referrals to ensure holistic and seamless support

Support clients to make informed choices regarding services and funding

Monitor client wellbeing and proactively identify changing needs and risks

Collaborate with nurses, allied health professionals, GPs and community providers

Support restorative and wellness‑focused approaches that maximise independence and function





Manage a diverse caseload while maintaining accurate and compliant documentation

Respond to client feedback, concerns and incidents professionally and empathetically

About you: You are passionate about supporting older people to live independently, safely and with dignity in their own homes. You bring a person-centred approach to care, enjoy building meaningful relationships, and are confident working with clients, families and health professionals to achieve positive outcomes.

We’re looking for someone who has:

Experience working within the

Aged Care, Community Services or Health sectors , with a strong understanding of client wellbeing, safety and quality care

Demonstrated experience in the delivery of

aged and community care services , supporting older people to achieve their goals and maintain independence

Experience working within a

clinical, nursing or allied health environment , with the ability to apply qualified knowledge to client care planning and service coordination

Case Management or Care Management experience , including the coordination of supports for clients with diverse and changing needs

Experience conducting

assessments, care planning, implementation, monitoring and evaluation

of services, with accurate and timely documentation

A strong commitment to

person-centred care and Consumer Directed Care principles , ensuring clients remain at the centre of all decisions

Excellent communication and relationship‑building skills, with the ability to engage effectively with clients, carers, service providers, treating health pro

📌 Care Advisor (Melbourne)
🏢 Uniting AgeWell
📍 Melbourne