Join a busy customer contact centre supporting essential services for the NSW community. We are seeking customer-focused professionals with strong communication skills and previous experience in customer service, administration or contact centre environments.

Duration:

6 Month Contract

Rate:

$37.50 per hour + Super

Start Date:

December 2026

Key Responsibilities

Handle inbound customer enquiries in a high-volume contact centre workplace

Provide accurate information and resolve customer issues professionally

Maintain customer records across multiple systems

Deliver excellent customer service while meeting performance requirements

About You

2-3 years' experience in customer service, call centre, retail or administration

Strong verbal and written communication skills





Previous office-based experience preferred

Intermediate Microsoft Office skills, particularly Outlook and Teams

Confident using multiple computer systems and learning new technologies

Roster

Rotating roster between

6:00am and 10:00pm

Monday to Sunday, including weekends and public holidays

Shift loadings may apply for eligible shifts

Additional Requirements

NSW-based candidates only

Two professional reference checks

Hybrid work may be available following successful completion of training and competency assessment, subject to business requirements.

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