Incident Response & Maintenance Crew Member At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

Downer's

Road Maintenance & ITS division

plays a critical role in keeping Melbourne's

CityLink and West Gate Tunnel networks

safe, operational and moving.

We are seeking an

Integrated Services Officer

to join our team based out of

Footscray . This is a varied, hands‑on role supporting the day‑to‑day operation of the road network through a combination of

incident response and urgent maintenance activities .

You’ll respond to incidents and disruptions across the network, helping to minimise impacts to motorists and maintain a safe environment for road users and responders. You’ll also support

urgent civil and maintenance activities

across the network, including pothole repairs, urgent tree works,

expansion joint make‑safes

and other critical works.

This is a

shift‑based role working across a rotating roster , including

day, night and weekend shifts , so flexibility to work across varying shifts is essential.

WHAT YOU'LL BRING

Current

MR Licence

Traffic Control ticket and Construction White Card,



or willingness to obtain

Previous experience in

incident response, road maintenance, civil works or a similar operational environment

is highly regarded, but not essential

Tow truck licence highly desirable

Robust commitment to

Zero Harm and safe work practices

A practical, hands‑on approach and willingness to undertake varied duties

Ability to work effectively as part of a team

Flexibility to work across a rotating roster and overtime when required

Basic computer skills

WHAT WE OFFER

Rotating shift roster

providing variety across your working week

Six‑week training programme

with hands‑on, on‑the‑job learning

A varied role combining

incident response and critical maintenance works

Opportunity to work across some of Melbourne's key road infrastructure

Access to a range of employee benefits and discounts to support you and your family

Proud to be recognised as a

WORK180 Endorsed Employer for All Women

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents and cultures. As an inclusive employer, we welcome applications from everyone.

Please note, screening and interviews may take place prior to the closing date and applications may close early.

📌 Incident Response (Melbourne)
🏢 Downer Group
📍 Melbourne