At Offshore Virtual Assistants, a well-respected Australian outsourcing company, we are looking to expand our virtual professional team to support our client, a Newcastle-based digital agency specialising in website design and development, digital strategy, branding, content, SEO, and ongoing website support.

The business works with service-based businesses and growing eCommerce brands to create and improve websites that are functional, scalable, and built to support long-term business growth. The team works primarily across

WordPress and Shopify

and provides ongoing website optimisation, maintenance, and organic marketing support.

About the Role We’re looking for a technically strong WordPress specialist who can genuinely own the maintenance and security side of a growing portfolio of client websites, not just update plugins, but understand why a site breaks, spot a vulnerability before it becomes an incident, and act fast when something goes wrong. The priority of the role is built around managing WordPress updates, plugin conflicts and vulnerabilities.

Beyond the technical core, there’s room to grow into supporting website development setup, content updates, and SEO tasks across both WordPress and Shopify.

Location:

Work-from-home (Independent Contractor)

Contract Type:

Contractor, Part-time, 20 hours per week

Schedule:

Monday to Friday, approximately 10:00 AM–2:00 PM Sydney time

Key Duties & Responsibilities WordPress Technical Maintenance & Security (Priority)

Perform weekly WordPress core, theme and plugin updates across a portfolio of client sites





Monitor for and respond to security vulnerabilities, malware, and suspicious activity

Troubleshoot and resolve website emergencies (site down, hacked, broken after an update) promptly

Manage backups and rollback processes when an update or change breaks a site

Work within our maintenance systems and hosting environment, including cPanel, Cloudways, Synergy, Cloudflare, ModularDS, and manage domain/DNS settings

Proactively flag recurring or high‑risk issues across the client portfolio rather than fixing the same thing repeatedly

Development & Launch Support

Set up development and staging websites

Test websites thoroughly before launch

Assist with website launches and post-launch checks

Assist with general WordPress page updates and website changes

Content & Analytics

Upload and update client website content, including blog posts

Maintain and update the company’s own website, portfolio, and other content

Assist with Google Analytics and Google Search Console

Complete basic on‑site SEO updates and assist with local SEO where required

Industry-Related Experience & Qualifications

Solid,



demonstrable experience maintaining and securing WordPress websites at scale (multiple client sites, not just one or two)

Direct experience diagnosing and resolving malware infections and security vulnerabilities

Confident troubleshooting WordPress core, theme and plugin conflicts, including after failed updates

Good understanding of HTML and CSS language

Experience with managed hosting platforms (e.g. cPanel, Cloudways) and Cloudflare or similar DNS/security layers

Familiarity with domain/DNS management

Familiarity with staging environments, website testing, and launch processes

Experience using Google Analytics and Google Search Console

Good understanding of onsite SEO

Strong attention to detail when testing and updating websites

Highly Advantageous

Shopify experience

Experience designing or editing WordPress websites using Elementor, Divi, or WPBakery

Experience with local SEO

Personal Qualities

Genuinely enjoys solving technical problems, not just following a checklist

Excellent communication and response time during work hours

Calm and methodical under pressure when something breaks

Able to work independently and prioritise across multiple client sites

Reliable, organised, and proactive about flagging risks before they become incidents

Good written skills, able to explain a technical issue in plain English

Comfortable learning recent tools and systems (we use Cloudways, Cloudflare, ModularDS, and Synergy, Slack and ClickUp for communication and task management)

📌 WordPress & SEO Technical Assistant (Newcastle)
🏢 Offshore Virtual Assistants
📍 Newcastle