Full Job Description Location:

Bankstown, NSW Salary Package:

$70,000 + Super Role Highlights: An exciting opportunity has become available for a customer-focused professional to join a leading premium product business. Working within a busy and collaborative customer service team, you'll be the first point of contact for customers, providing knowledgeable support, product information and timely solutions. This is a fantastic opportunity for someone who enjoys a fast-paced environment, takes pride in delivering an outstanding customer experience and is looking for a role offering genuine flexibility and long-term potential.

Key Responsibilities

Managing inbound customer enquiries via phone and email

Providing product information, pricing details and professional customer support

Delivering prompt, accurate and tailored solutions to customer enquiries

Processing customer information and maintaining accurate records

Completing administrative duties, including data entry, and system updates

Navigating multiple internal systems to manage, investigate and resolve customer enquiries





Working collaboratively with internal teams to ensure a seamless customer experience

Candidate Profile

Previous experience in a fast-paced customer service, contact centre or customer experience environment

Excellent verbal and written communication skills

Strong multitasking abilities and confidence navigating multiple systems

Exceptional attention to detail and accuracy across administrative tasks

A proactive, positive and team-oriented approach

A genuine passion for delivering exceptional customer service

Australian Citizenship or Permanent Residency

Company, Culture and Benefits

Competitive salary of $70,000 + Super

Adaptable hybrid working arrangements with 3 days working from home

Monday to Friday working week – no weekend work

Temp-to-permanent opportunity with the potential for a long-term career

Immediate start available

Comprehensive training and ongoing development

Supportive and collaborative team culture

Opportunity to represent a respected premium product business

📌 Call Centre Consultant (Sydney)
🏢 Temp and Agnew
📍 Sydney