The Associate Dealing Room Support Engineer is a hands-on technical role supporting the day-to-day technology needs of Barrenjoey’s trading floor users and beyond. This is an incredibly fast-paced and exciting role providing technical support to end users across the market facing businesses and beyond, while developing your technical skills and expertise.

Key responsibilities of this role will include the following:

Provide first-line troubleshooting and support for laptops, desktops, virtual desktops, thin clients, dealer voice systems and peripheral hardware, along with their operating systems and software

Assist with the deployment and maintenance of desktop infrastructure, including system upgrades, patch management, and software installations

Work collaboratively with other team members and other teams to identify and resolve issues that impact end-user computing both at our Sydney HQ extending out into our global offices

Maintain technical documentation, including standard operating procedures and support guides

Follow corporate policies, security standards, and regulatory requirements in all end-user support activities

Assist with managing and tracking corporate technology assets and maintaining accurate inventory records

Contribute to improvements in end-user support workflows to ensure efficient and reliable user experience

Participate in IT projects, gaining exposure to desktop support requirements and implementation

Assist in preparing reports on support metrics and process effectiveness

Desirable skills and commercial experience

At least Diploma in IT or equivalent and minimum 12 months of work experience





Previous experience providing technical support to corporate end-users highly desirable

Strong Microsoft Windows and Microsoft Office knowledge required. Knowledge of trading applications such as Bloomberg, Iress, Flextrade desirable

Active Directory, Intune, Powershell skills highly regarded

Understanding of dealer voice platforms valuable to have

Strong communication, interpersonal, customer service skills are imperative

A keen interest in computing and a desire to help people will see you thrive in this role

Barrenjoey Capital Partners

The Associate Dealing Room Support Engineer is a hands-on technical role supporting the day-to-day technology needs of Barrenjoey’s trading floor users and beyond. This is an incredibly fast-paced and exciting role providing technical support to end users across the market facing businesses and beyond, while developing your technical skills and expertise.

Key responsibilities of this role will include the following:

Provide first-line troubleshooting and support for laptops, desktops, virtual desktops, thin clients, dealer voice systems and peripheral hardware, along with their operating systems and software

Assist with the deployment and maintenance of desktop infrastructure, including system upgrades, patch management, and software installations





Work collaboratively with other team members and other teams to identify and resolve issues that impact end-user computing both at our Sydney HQ extending out into our global offices

Maintain technical documentation, including standard operating procedures and support guides

Follow corporate policies, security standards, and regulatory requirements in all end-user support activities

Assist with managing and tracking corporate technology assets and maintaining accurate inventory records

Contribute to improvements in end-user support workflows to ensure efficient and reliable user experience

Participate in IT projects, gaining exposure to desktop support requirements and implementation

Assist in preparing reports on support metrics and process effectiveness

Desirable skills and commercial experience

At least Diploma in IT or equivalent and minimum 12 months of work experience

Previous experience providing technical support to corporate end-users highly desirable

Strong Microsoft Windows and Microsoft Office knowledge required. Knowledge of trading applications such as Bloomberg, Iress, Flextrade desirable

Active Directory, Intune, Powershell skills highly regarded

Understanding of dealer voice platforms good to have

Strong communication, interpersonal, customer service skills are imperative

A keen interest in computing and a desire to help people will see you thrive in this role

About Company

Barrenjoey is a proudly Australian financial services firm. Established in 2020, we have built a platform that attracts, empowers, and challenges the very best people. Employee ownership means every single one of us is empowered to move quickly and decisively, in the interests of o

📌 Associate Dealing Room Support Engineer (Sydney)
🏢 Barrenjoey Capital Partners
📍 Sydney