Company Description Pensione Hotel Perth, part of the Independent Collection of the EVT Group, is a refurbished budget boutique hotel in the heart of Perth’s CBD. The hotel offers 98 modern rooms and is located on the corner of Pier and Murray Streets, providing easy access to public transport and city amenities. Guests are moments away from major attractions including Perth’s main shopping precinct, Elizabeth Quay, and the Perth Convention & Exhibition Centre. Team members enjoy working in a central, lively location with a strong focus on guest service and hospitality. Role Description The Duty Manager – Full Time role is an on-site position based at Pensione Hotel in the Greater Perth Area. The role involves overseeing daily hotel operations, including front desk activities, guest check-in and check-out, and resolution of guest queries and concerns and coordination of housekeeping and manitenance operations. The Duty Manager supports and guides the front office team, monitors room allocations and reservations, and ensures high standards of presentation and service across the property. The position also includes responsibility for handling incidents,



maintaining security and safety procedures, and escalating issues when r equired. Qualifications
• Experience in hotel or hospitality operations, especially in front office, guest services, or duty management.
• Position open to candistes who have full working rights in Australia .
• Robust customer service, conflict resolution, and problem-solving skills with a focus on creating positive guest experiences.
• Solid communication and interpersonal skills, with the ability to lead, support, and motivate team members.
• Organizational and time-management skills, including the ability to manage multiple tasks and priorities during busy periods.
• Solid proficiency in Opera, MyBuilding and related areas .
• Ability to work on-site in the Greater Perth Area across varied shifts, including evenings, weekends, overnights and public holidays.
• Previous experience in a similar supervisory or duty manager role is highly regarded; relevant hospitality or tourism qualifications are an advantage.

📌 Duty Manager (Perth)
🏢 Pensione Hotel
📍 Perth