International SOS has a proven record across Australia and the Pacific region, combining global healthcare expertise with a deep understanding of the unique medical requirements for military operations, humanitarian relief and multilateral exercises. With on-demand capability, operational experience across the region, and the ability to engage large-scale distributed workforces; International SOS integrates seamlessly with uniformed capability, offering agile solutions that adapt to domestic and expeditionary military requirements. Globally recognised for our unique expertise, we offer fantastic opportunities to make a meaningful impact, providing care where others can't.

- Play a key role in the mobilisation of a significant Defence healthcare program
- Join a global leader in medical, security and travel risk management services
- Build and shape the HR function for a major and complex program

Lead HR, recruitment, payroll and credentialling services while establishing people systems, processes and workforce strategy across the Defence healthcare program.

About the role

As a member of the Program Leadership Team, the HR Manager provides strategic HR expertise, workforce planning and people management advice to enhance operational outcomes. Key responsibilities include:

- Building the HR function and driving compliance, governance and continuous improvement
- Guiding the Program's people strategy and workforce planning
- Managing industrial and employee relations, including enterprise agreements and complex workforce matters
- Overseeing recruitment, credentialling, onboarding, payroll and HR administration
- Shaping organisational design, talent development,



engagement and retention initiatives
- Managing workforce mobilisation, organisational change and contract transitions

Company description

International SOS has a proven record across Australia and the Pacific region, combining global healthcare expertise with a deep understanding of the unique medical requirements for military operations, humanitarian relief and multilateral exercises. With on-demand capability, operational experience across the region, and the ability to engage large-scale distributed workforces; International SOS integrates seamlessly with uniformed capability, offering agile solutions that adapt to domestic and expeditionary military requirements. Globally recognised for our unique expertise, we offer fantastic opportunities to make a meaningful impact, providing care where others can't.

Job description

- Play a key role in the mobilisation of a significant Defence healthcare program
- Join a global leader in medical, security and travel risk management services
- Build and shape the HR function for a major and complex program

Lead HR, recruitment, payroll and credentialling services while establishing people systems, processes and workforce strategy across the Defence healthcare program.

About the role

As a member of the Program Leadership Team,



the HR Manager provides strategic HR expertise, workforce planning and people management advice to enhance operational outcomes. Key responsibilities include:

- Building the HR function and driving compliance, governance and continuous improvement
- Guiding the Program's people strategy and workforce planning
- Managing industrial and employee relations, including enterprise agreements and complex workforce matters
- Overseeing recruitment, credentialling, onboarding, payroll and HR administration
- Shaping organisational design, talent development, engagement and retention initiatives
- Managing workforce mobilisation, organisational change and contract transitions

About you

- 7+ years' senior HR experience, including 5+ years in management roles, with experience overseeing HR, recruitment and payroll functions
- Relevant tertiary qualifications
- Solid expertise in strategic HR, workforce planning, employee relations and organisational change
- Excellent communication, stakeholder management and influencing skills
- Proficiency in HRIS, payroll, recruitment and Microsoft Office systems
- Full working rights in Australia

Benefits

- Contribute to a purpose-led organisation that helps clients protect their people while strengthening organisational resilience
- Opportunities to expand your career in a multinational company with consistent growth
- Ongoing training and development opportunities
- Enjoy rewards for your contributions, including service awards
- Option to purchase additional annual leave and paid volunteering days
- Exclusive discounts on health insurance, airlines, technology

📌 Human Resources Manager (Canberra)
🏢 Work Initiatives
📍 Canberra