Retail TechnologySupport / Assistant

Looking for a role where you can

own your work, solve problems, and make an impact ? We’re hiring a

Retail Technology Assistant

to help onboard stores to our loyalty program, integrate POS systems, and support retail technology operations.

What You’ll Do

Lead store onboarding

– Set up and integrate new stores into our loyalty system. Manage POS & API integrations

– Ensure smooth connections between systems and troubleshoot issues. Work with vendors

– Oversee IT aspects of vendor onboarding and manage timelines. Support & problem-solve

– Identify and fix technical issues quickly. Bridge the gap

–

Communicate clearly and confidently

with both technical and non-technical teams. Document & improve

– Maintain clear technical guides and suggest system improvements.

What You’ll Need

Experience in

technology support, integrations, or a similar role . Understanding of

APIs, POS systems,



and app development processes . Strong communication skills

– Able to explain technical details in simple terms. Problem-solving and project management skills

– Ability to handle multiple tasks and meet deadlines. Ability to

work independently

and take ownership of tasks. Experience creating and maintaining

technical documentation .

Why Join Us?

Hybrid work

– 2 days on-site, the rest remote. Career growth

– Training, development, and clear progression paths. Autonomy & impact

– Be the go-to expert in this role. Occasional domestic travel

– Get hands-on with integrations.

This is an chance to

own a key role

in retail technology while growing your career.

If you're tech-savvy, a great communicator, and love solving problems,

apply now

📌 Retail Technology Support (Melbourne)
🏢 Morgan Consulting
📍 Melbourne