Bella Vista, Castle Hill, Chatswood, Epping, Hurstville, Strathfield & Parramatta Casual | 3 – 4 days per week Matrix Education is hiring part time Customer Service Representatives to join the team at our

Bella Vista ,

Castle Hill ,

Chatswood ,

Epping ,

Hurstville ,

Strathfield

and

Parramatta

locations. Working hours are 3 to 4 days per week, including at least one weekend shift. As a Customer Service Representative, you will provide a range of administrative services to our customers, contribute to continuously improving processes to satisfy customer needs whilst building and maintaining strong relationships with all client bases. Full on-the-job training and support is provided. Thepositionisidealforacustomerserviceprofessionalwhoislookingtotakethenextstepintheircareerandgrowwithinanorganisation. Customer Service Representative Bella Vista, Castle Hill, Chatswood, Epping, Hurstville, Strathfield & Parramatta Casual | 3 – 4 days per week Matrix Education is hiring part time Customer Service Representatives to join the team at our

Bella Vista ,

Castle Hill ,

Chatswood ,

Epping ,

Hurstville ,

Strathfield

and

Parramatta

locations. Working hours are 3 to 4 days per week, including at least one weekend shift. As a Customer Service Representative, you will provide a range of administrative services to our customers,



contribute to continuously improving processes to satisfy customer needs whilst building and maintaining strong relationships with all client bases. Full on-the-job training and support is provided. Thepositionisidealforacustomerserviceprofessionalwhoislookingtotakethenextstepintheircareerandgrowwithinanorganisation. What you’ll do… DaytodayoperationalmanagementoftheMatrixcampus. Respondingtoinboundtelephone,emailandfacetofaceenquiries. Makingoutboundsalesandengagementcalls. Ownershipofendtoendenrolmentmanagement,fromtriallessons,enrolmenttoretention. ManagementofcustomerprofilesandenrolmentsontheCRM. Deliveryofinternalcommunicationsatthecampuslevel. Providingsupporttostaffandstudentsonsite. Ad hoc administrative duties. What you’ll need… Minimumtwoyears’experienceincustomerservice,administrationorcallcentre. Outstandingverbalandwrittencommunicationskills,withaconfident,politeandprofessionalapproach. Keenattentiontodetailwhendocumentingandenteringinformation. Abilitytoremaincalmandfocusedduringbusyperiods. Flexibleattitude,hard-workingandresultsdriven. Friendlyandapproachablenature–yougenuinelyenjoyhelpingothers. Strongproblem-solvingskills–youthinkonyourfeetandstaycomposedunderpressure. Greatmultitaskingabilities–handlingcallswhileupdatingsystemsandnotes. ExperienceusingCRMsystems(SalesforceCRMexperienceisabigplus). A few of our perks… Convenient campus locations across Sydney, Modern, open-office environment, Competitive remuneration rates, Open and team-oriented management team, Amazing facilities.

📌 Customer Service Representative (Strathfield)
🏢 Matrix Education
📍 Strathfield