## Senior InstallerApply:
Sydney (AU):
Full time:
Posted 2 Days Ago:
End Date: December 31, 2026 (30+ days left to apply):
JR101302ABOUT THE COMPANYEROAD is a global fleet management technology company, providing GPS tracking, dashcams, compliance and safety tools to fleet operators, and it's growing its regional field operations team with a Senior Installer to own and upskill its third-party installer network across an assigned state or region.
WHAT YOU'LL DOAs the regional technical authority for EROAD hardware, you will divide your time between hands-on installations and providing coaching, auditing, and support to our installer network, ensuring the highest standards of quality and safety.* Act as the go-to technical expert for EROAD hardware installations across your region.* Provide phone and email support to installers and customers on technical issues.* Produce SOP documentation and training materials, and deliver re-education on new products, rework and best practice.* Coach and guide installer partners, building strong working relationships with installers and customers.* Audit installation quality across the network and drive corrective actions where standards slip.* Lead on health and safety advocacy, escalate risk and manage cost and process improvements.* Support new installer onboarding alongside the Installation Manager and Director of Field Operations and keep track of installer qualification documentation.* Travel regionally to visit installer sites as needed
WHAT YOU NEEDWe're after someone with hands-on auto-electrical depth and the people skills to guide a network rather than manage it top-down.
* Certified auto electrician with solid hands-on knowledge of 12V/24V systems, CAN bus, GPS, dashcams and connected vehicle technology* Around 5 years of auto-electrical or similar trade experience* Around 3 years working with subcontractors or customers in a coordination or support capacity* End-to-end, best-practice knowledge of how to install EROAD hardware or similar automotive telematics equipment* Strong coaching, training and stakeholder management skills with both installers and customers* Confidence producing SOP documentation and training or education materials* Auditing, communication and relationship-building skills across a dispersed network* Experience managing safety-critical environments and leading corrective actions* Relationship-based coordination experience with subcontractors is just as valued as formal people-management experience
WHY JOIN
This role gives you a clear path from Senior Installer into Installation Manager and ultimately Director of Field Operations, backed by a high-growth, publicly listed tech company that invests in its people.
* Be part of a high-growth, innovative technology company making a real difference across New Zealand, Australia, the Philippines and the USA* Work alongside a talented and team-oriented team* Continuous learning support, including EAP offerings and AI tooling* Competitive salary and benefits package
📌 Senior Installer (Sydney)
🏢 Eroad
📍 Sydney