Why Join Arcare?

Supportive leadership and a positive workplace culture

Job security in a high growth sector

State-of-the-art facilities and beautiful working environment

Employee Assistance Program

Reward & Recognition programs

About the Role

You will play a vital role in ensuring a welcoming and professional front-of-house experience for residents, families & visitors; managing communications, supporting administration systems, and contributing to a warm and well-run residence.

Our Receptionists are highly valued and are an integral part of the operational team, bringing warmth and professionalism to every interaction.

Your key responsibilities will be:

Welcoming residents, visitors and families creating a positive and inviting atmosphere

Managing incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficiently

Scheduling appointments for residents to see medical professionals, therapists or other service providers as needed

Registering and monitoring visitors, ensuring security and safety protocols are followed

Providing information and assistance to residents and their families,



addressing their queries and concerns and connecting them with the appropriate staff members when necessary

Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries

Skills & Experience

Sound administrative skills with the ability to support rostering and team member allocations

Experience using employee scheduling software such as Humanforce or Time Target (desirable)

Adaptable, passionate and willingness to learn

Friendly and effective communication abilities

If you're someone who thrives in a people-focused role and takes pride in delivering exceptional service, we’d love to hear from you

Arcare values diversity within our workforce and is an equal chance employer.

About Arcare

As one of Australia’s leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10,000 team members. Our focus is simple — building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.

📌 Receptionist (Gisborne)
🏢 Arcare
📍 Gisborne