HERO is the fastest growing first aid training company in Australia. We deliver practical, high-impact education that saves lives, and we work with some of the most recognised organisations in the country. We're looking for a

Lead Trainer & Team Leader

who is an outstanding first aid trainer, a genuine people leader, and someone who keeps our national delivery running smoothly. HERO is the fastest growing first aid training company in Australia. We deliver practical, high-impact education that saves lives, and we work with some of the most recognised organisations in the country. We're looking for a

Lead Trainer & Team Leader

who is an outstanding first aid trainer, a genuine people leader, and someone who keeps our national delivery running smoothly. The role This is a hands-on, working leadership role. You'll be in the classroom, alongside your team, and accountable for training standards every day. You'll set the benchmark for what great HERO training looks like, and help every trainer on the team reach it. You'll work directly with HERO's co-founders, with the support and access to make real decisions quickly. What you'll do Be an incredible trainer Deliver HERO courses regularly and cover sessions when needed

Set the standard for delivery, learner experience and professionalism

Model what great training looks like for the rest of the team

Lead the team Lead, support and develop our national team of Trainers and Assessors

Run regular one-on-ones, give clear feedback and coach trainers to improve

Observe and benchmark trainers in the classroom, locally and interstate

Recruit, onboard and performance manage trainers

Keep the team connected,



supported and accountable

Own the logistics Manage trainer schedules, venues, travel and flights

Solve day-to-day delivery issues quickly, before they reach the client

Apply RTO and ASQA standards as part of a well-run training operation

Regular travel across Victoria and interstate is required, including overnight stays. About you You are: An exceptional trainer who brings energy and confidence to every room

Highly organised. You manage your own time, calendar and priorities without needing reminders

Reliable with follow-through. When you say you'll do something, it gets done, every time

Experienced in running regular one-on-ones, giving feedback and holding people accountable

A clear, concise communicator who brings answers and recommendations, not just information

Calm under pressure and able to think on your feet

Punctual and highly skilled

You notice issues early, take ownership and act. Essential experience Certificate IV in Training and Assessment (TAE40122 or equivalent)

Minimum 3 years of hands-on first aid training experience

Current, regular classroom delivery

Proven experience leading, coaching and managing a team of trainers

Proven experience running one-on-ones and performance conversations with a team





Working understanding of RTO and ASQA requirements

This role is for someone already operating at a high level in the classroom.

In your first months you'll complete our trainer Excellence Program and be benchmarked as a HERO trainer. You'll also already be confident leading people. We'll back you with support and autonomy, but this isn't a role where you'll learn the basics of team leadership on the job. Why join HERO HERO is scaling fast, and this role sits at the centre of our growth. You'll have real influence, clear expectations and strong support while doing work that genuinely matters. Work directly with our co-founders

Career growth in a rapidly expanding national business

Real responsibility and autonomy

Birthdays off

Monthly RDOs

Free lunch every Thursday

Three weeks off over Christmas

One work-from-home day per week

Fuel card and e-tag for work-related travel

A high-performance, supportive, genuinely world-class culture

How to apply Apply via SEEK with your resume and a cover letter. In your cover letter, briefly outline: Your hands-on first aid training experience

Your experience leading and coaching trainers

Your willingness to travel across Victoria and interstate

Your location, availability and notice period

Applications are reviewed as received. Shortlisted candidates will be contacted for an interview.

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📌 Lead Trainer (Melbourne)
🏢 Hero Head Quarters
📍 Melbourne