Shape end-to-end technology solutions for the Department of Education. Collaborate with business and technology teams to assess options, guide architecture, ensure seamless integration and deliver sustainable solutions aligned with enterprise standards and strategic priorities.

Corporate Digital Services (CDS) Branch

Corporate Digital Services (CDS) is responsible for enabling effective operation and transformation of the department through the delivery and management of corporate digital products, platforms and services. The branch partners with corporate business areas and portfolio entities to understand business needs, shape digital solutions and deliver connected, reliable and secure technology experiences for employees.

CDS provides strategic leadership across corporate technology, including enterprise business systems, business applications, digital workplace technologies and employee-facing platforms. It brings together business product management, enterprise architecture, demand and portfolio management to ensure technology investment is aligned with business priorities, delivers value and supports continuous improvement.

The branch is focused on strengthening the employee experience, improving business processes, enabling collaboration and productivity, and ensuring corporate technology is sustainable, well-governed and fit for the future. Through solid partnerships with business stakeholders, technology providers and other areas of the department, CDS enables better ways of working and contributes to improved outcomes for Victorian students.

Key platforms and applications include; Oracle, Salesforce, ServiceNow, Microsoft 365, SharePoint, Power Platform, Brief Connect, Canvas LMS, Atlassian,



Lucid and Grammarly.

The Opportunity

The Solution Architect is responsible for shaping and designing end-to-end technology solutions in response to new business demand across the Department.

Working with Product Managers, business stakeholders, Platform Managers, Platform Architects and technology delivery partners, the role translates business needs into conceptual solution designs, evaluates options, assesses complexity and provides indicative effort estimates to inform investment and delivery decisions.

The role ensures solutions are technically sound, align with enterprise architecture and technology standards, and integrate effectively across the Department's technology ecosystem. It brings together the relevant technology teams and suppliers to ensure individual components form a cohesive, sustainable end-to-end solution.

The role will work across the department's enterprise platforms and associated corporate applications, including:

- Oracle: Oracle PeopleSoft and Oracle Fusion.
- Salesforce: Enterprise CRM and associated business capabilities.
- ServiceNow: IT service management, HR service delivery, Health & Safety and Emergency Management capabilities.
- Microsoft: SharePoint, Power Platform and associated Microsoft 365 digital workplace capabilities.
- Other corporate applications: Atlassian, Canvas LMS, Lucid,



Grammarly, Brief Connect and other corporate business applications.

The role requires a broad understanding of these platforms and how they work together, ensuring new solutions are integrated, aligned with technology standards and deliver cohesive end-to-end business outcomes.

What you'll do

Solution design and demand shaping

- Translate business needs and requirements into conceptual end-to-end solution designs.
- Develop and evaluate solution options, including technology choices, reuse opportunities and recommendations.
- Assess technical feasibility, complexity, scope and indicative effort using an agreed T-shirt sizing approach.
- Identify dependencies, constraints, risks and resource requirements to inform prioritisation and investment decisions.

Enterprise integration and architecture

- Ensure proposed solutions align with enterprise architecture, technology standards and approved design principles.
- Consider the broader technology ecosystem, including applications, platforms, data, integration, infrastructure and security.
- Ensure solutions are interoperable and integrate effectively with existing technology.
- Identify opportunities to simplify, reuse and reduce duplication and technical debt.

Technical coordination and assurance

- Engage Platform Managers, Platform Architects, enterprise architecture, suppliers and delivery teams in solution development.
- Coordinate technical input to ensure all components contribute to a cohesive end-to-end solution.
- Ensure security, privacy, information management and operational requirements are considered.
- Support architecture gov

📌 Solution Architect (Melbourne)
🏢 Department Of Education
📍 Melbourne