Our client is a successful consultancy, delivering cyber security qualified services across Australia and NZ. With a high growth trajectory across an ever-increasing customer base, they are growing their delivery team, with a permanent opportunity for a Workforce Planning Manager to be embedded in their operations team.

Based in Melbourne, this is a newly created role in its current design. A Sydney based hire can also be considered for a candidate with fully rounded senior level experience.

You create the process for how the right people, with the right skills and availability, are matched to the right client work. You decide what the function needs, then build it and run it. Shaping signed work, weighted pipeline, consultant capacity and leave into one forward view is key to the role. You will own the weekly resourcing forum, working closely with the sales team to maintain a credible and reliable scheduling view, and automate the hand-offs between systems.

What you'll need to succeed:

Previous experience having built and run a resourcing,



PMO or delivery operations function in a professional services environment.

Cyber security or technology services experience, enough to judge the work and who suits it.

Strong capacity planning, utilisation, scheduling and pipeline forecasting experience across a multi-disciplinary structure.

Experience holding the line with sales teams on dates and roles, in a matrix setting.

Strong reporting and analytical capability, turning incomplete information into a clear decision view.

Hands-on with Float or similar, NetSuite or similar, and Power BI or similar.

Demonstrated ability to redesign and automate processes, with steps removed or hours saved.

Advantageous: understanding how certifications and location shape allocation.

Advantageous: experience harmonising systems or operating models after an acquisition.

This is your opportunity to lead supply and demand and workforce planning in a highly respected business. Suitably skilled candidates are encouraged to apply with an achievement-based CV.

📌 Workforce Planning Manager (Melbourne)
🏢 Cache Group
📍 Melbourne