Tutt Bryant Hire is one of Australia’s leading equipment hire companies, with branches across the country and a proud history spanning more than 80 years. We support a wide range of industries including construction, infrastructure, industrial services and trade customers.

We are currently seeking a

Hire Controller

to join our Laverton branch. This role reports directly to the Branch Manager and plays a key part in being the first point of contact for our customers.

This position would suit someone with strong

customer service and administration skills , who enjoys working in a busy, team-based environment. Previous hire industry experience is welcome but

not essential

— full training and support will be provided.

About the Role As a Hire Controller, you will be the friendly and organised link between our customers, drivers, workshop and branch team. Your day will involve a mix of customer interaction, coordination, and administration.

You’ll be supported by an experienced team and systems, and no two days are the same.

This role is ideal for someone returning to the workforce, or looking for a stable, long-term position where people skills and attention to detail are valued.

Key Responsibilities

Providing skilled, friendly service to customers face-to-face and over the phone

Handling a high volume of inbound calls and enquiries

Coordinating delivery and collection schedules for hired equipment

Preparing and maintaining hire agreements and job documentation

General administration and data entry





Working closely with the branch team to ensure smooth daily operations

Following company procedures and maintaining high standards of accuracy and compliance

About You You don’t need to know everything about plant or equipment —

we can teach that . What’s important is your attitude, organisation skills and ability to communicate clearly.

You will ideally have:

Strong customer service or administration experience

Confident phone manner and clear communication skills

Good computer skills and attention to detail

The ability to manage multiple tasks and stay organised

A positive, can-do attitude and willingness to learn

The ability to work well both independently and as part of a team

Basic geographical knowledge of Melbourne and surrounding areas

Experience in hire, logistics, scheduling, fleet coordination or similar roles is an advantage but not required.

Forklift licence is desirable but not essential (training can be provided).

What We Offer

Comprehensive training and ongoing support

A welcoming, supportive and inclusive team environment

Employee discounts and benefits

Job security with an established Australian company

Opportunities for career development and progression

Tutt Bryant Hire has been operating for over 80 years and continues to grow. Learn more about us at

tuttbryant.com.au/tutt-bryant-group/

If you enjoy working with people, are organised, and want to be part of a supportive team in a well-established business, we’d love to hear from you.

📌 Hire Controller (Melbourne)
🏢 Tutt Bryant
📍 Melbourne