We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy helping others, have solid communication skills, and are interested in learning the travel business while delivering exceptional service. As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish. We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service. As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish. Key Responsibilities

Respond to customer inquiries via phone and email Assist clients with travel planning, reservations, and general questions Provide accurate information regarding destinations, policies, and procedures Maintain clear and qualified communication with clients Follow company guidelines and service standards Document interactions and updates as needed Qualifications





Strong communication and interpersonal skills Customer service experience preferred (not required) Ability to work independently and manage time effectively Comfortable using computers, email, and online systems Detail-oriented with a positive, solution-focused attitude Interest in the travel industry is a plus What We Offer

Training and ongoing support Flexible work options (part or full time) Growth opportunities within the travel industry Supportive and collaborative team environment Reddy Express Tewantin - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry‑leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia. About the Role As aCustomer Service Representative, you will be

📌 Part-Time Admin Assistant: Scheduling (Tewantin)
🏢 Pestaway
📍 Tewantin