Select how often (in days) to receive an alert:

Join a

2026 AFR BOSS Best Places to Work Gold Winner

and

2026 Sustainability Champion

recognised by the World Steel Association. Play a key role in shaping our performance across our Midalia business.

Reporting to the Branch Manager and based at our Welshpool site, you will join a busy team delivering great service and building strong customer relationships. This is a outstanding opportunity for someone who enjoys working in a fast-paced setting and is committed to delivering excellent customer service.

This is a Fixed Term Contract position that will finish in May 2027

What you will be doing:

Answering calls, emails, and helping walk-in customers

Providing quotations and following through to order placement and successful on-time delivery to customers

Working with the team to get orders out on time

Basic admin and keeping things organised

You will be rewarded with:

Monday–Friday, 8am–4pm – enjoy consistent working hours.

Join a supportive, busy and customer-focused team.

Build your sales and customer service skills within a leading national steel business.

Primary Advantages:

We offer a range of benefits designed to support you at work and beyond:

Everyday savings

- Access a wide range of employee discounts across major brands including retail, travel and lifestyle

Support when you need it





- Confidential counselling and wellbeing support through our Employee Assistance Program (EAP) and Sonder, available to you and your immediate family

What you will bring:

Customer service or sales experience

Experience within an admin setting will be highly regarded

Good communication and a positive attitude

Someone reliable who takes initiative

Comfortable using a computer (training provided)

Experience with systems like SAP is a plus.

Worked with steel, roofing or fittings before? Even better

We offer more than just a job; we provide a dynamic environment built on

three pillars

that define our commitment to both our team and our industry.

Work with a greater purpose

- join us on our pursuit of a sustainable future and contribute to our nation’s legacy.

Work well, live better –

experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.

Build your own future –

grow and drive your own development to grow your skills. Everyday is an opportunity to grow.

About us Midalia Steel is a leading steel supplier across Western Australia, supporting trade, fabrication and DIY customers.

With a strong local presence and practical product range, we help customers get the job done with reliable supply and straightforward service.

Midalia Steel is a brand of InfraBuild.

📌 Customer Service Representative (Adelaide)
🏢 Gfg-Alliance
📍 Adelaide