Chatswood Toyota is a leading Toyota dealership located in the heart of Chatswood, NSW. We are committed to delivering exceptional customer service and maintaining the highest standards of professionalism across all aspects of our business. Our team is dedicated to creating a welcoming and efficient environment for every customer who walks through our doors. We pride ourselves on our reputation for reliability, expertise, and customer-centric values that have made us a trusted name in the automotive industry.

About the role We are seeking a professional and welcoming

Receptionist

to join our team at Chatswood Toyota on a

full-time basis . Based in

Chatswood, NSW 2067 , this is a key customer-facing position that serves as the first point of contact for all visitors to our dealership. The Receptionist plays a vital role in creating a positive first impression and ensuring smooth operations across the dealership. You will be the face of Chatswood Toyota, greeting customers warmly, managing enquiries, and coordinating communications to support the entire team.

Key responsibilities

Greet all visitors, customers, and staff members in a professional and courteous manner

Answer and direct incoming telephone calls to the appropriate departments or staff members

Manage the reception desk and maintain a tidy, organised and welcoming workspace

Process customer enquiries and provide information about vehicles, services, and dealership offerings

Receive and distribute mail, packages, and deliveries

Maintain accurate records and filing systems for customer and administrative documents

Assist with data entry and administrative tasks as required

Liaise between customers and sales, service, and management teams to ensure effective communication





Handle customer concerns professionally and escalated to management when necessary

Support the team with general office duties, event coordination and promotional activities as needed

What we're looking for

Previous experience in a reception or customer-facing role, ideally in automotive, retail, or hospitality environments

Excellent communication skills with the ability to interact professionally with diverse groups of people

Solid organisational and time management abilities with attention to detail

Proficiency in using computer systems, Microsoft Office applications, and telephone systems

A friendly, calm demeanor with patience and a genuine desire to help customers

Ability to multitask effectively and prioritise tasks in a busy environment

Professional appearance and courteous manner at all times

Reliability and punctuality with a strong work ethic

Problem-solving skills and the ability to remain composed under pressure

Experience in the automotive industry or familiarity with dealership operations is advantageous but not essential

If this is you, we would love to hear from you

What we offer We are committed to creating a supportive and rewarding workplace for all our employees. We offer a competitive salary package, a positive team environment, and opportunities for professional development. You will be part of a dedicated dealership team that values collaboration and customer satisfaction. We encourage work-life balance and provide a professional workplace where your contributions are recognised and valued. Additional benefits include staff discounts on vehicle servicing and parts, ongoing training and support, and the opportunity to grow your career within an established and respected dealership.

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