Client Support Coordinator (Brisbane)

Client Support Coordinator (Brisbane)

15 Nov
|
Real Estate Investment Finance
|
Brisbane

15 Nov

Real Estate Investment Finance

Brisbane

We're seeking a proactive and customer focused Building Support Client Coordinator to join our team. If you thrive in a fast paced environment, enjoy building robust relationships, and are passionate about delivering an exceptional client experience, we'd love to hear from you.

Whether you already have experience in residential construction or have developed strong client service and coordination skills in a similar industry, this is an opportunity to grow your career with one of Australia's leading property investment companies.

Why would you want to work with us? At REIF, our purpose is simple: to help Australians achieve financial freedom through property.

We pride ourselves on delivering an exceptional experience for our clients from their first appointment through to project completion. As a Building Support Client Coordinator, you'll play a vital role in that journey, acting as the key point of contact throughout the construction process and ensuring every client feels informed, supported and confident every step of the way.

You'll join a collaborative, high performing team that values professionalism, accountability and continuous improvement. This is a varied and rewarding role where you'll work closely with builders, clients and internal stakeholders to deliver outstanding outcomes.

If you're looking for a career where your contribution is valued, your development is supported, and your work has a genuine impact on our clients' investment journey, we'd love to meet you.

About the role

Support all REIF clients from land settlement, through the construction journey of their new property and beyond

Liaise with and work as a team with other REIF departments





Work with builders and their extended teams to support the client journey process

Work with the REIF Property Specialists and Finance Specialists to keep key dates in focus and support with construction progress payments

Referrals to our network of suppliers as a part of the journey

Support with client property handovers including coordinating property managers, building inspectors, property valuers and quantity surveyors

Professional attributes, skills and experience required:

Previous experience dealing with residential construction extremely advantageous

Excellent verbal and written communication skills

Impeccable approach to customer service with recent previous experience

Attention to detail and punctuality

Ability to multi task and handle various priorities

Determination, and the drive to exceed client’s expectations and business performance requirements.

Ability to communicate effectively over the phone, email and face to face

Genuine enjoyment in talking to clients and helping people

Must be a team player with a positive attitude

About Us REIF is an exclusive finance and property group helping others achieve the dream of owning and building wealth through property.

We consist of a specialised team nationally who assist clients from First Homeowners to Savvy Investors.

We specialise in refinances,



purchases, construction, SMSF, and everything in between within the residential market and we support all clients in the property purchase and investment space from start to finish and beyond

We have a multi national client base, access to off the plan and new construction nationally through our strong base of builders, and work with a panel of over 35 lenders.

The REIF team has been extremely successful in achievements and has been finalists and award winners across multiple platforms.

AMA Australian Brokerage of the year – Diversification

AMA Young gun of the Year

Australian Small Business Champion – Business of the decade

Australian Small Business Champion – Entrepreneur of the year

Australian Small Business Champion – Growth award

Better Business Awards – Best Independent Office

Better Business Awards – Newcomer of the year x 2

National Mortgage Brokers – Top 11 Brokerages Nationally

Better Business Awards - Wellness Advocate of the Year

Better Business Awards - Best Branded Office

Better Business Awards - Best Customer Service

Better Business Awards - Best Finance Broker

Better Business Awards - Mentor of the Year

Women in Finance - Executive Assistant of the Year

AFR - Best Places to Work

How we will support YOU

On the job training and development provided within reason

Work that makes a real difference by helping Australians build wealth through property.

Regular team development, recognition initiatives and company events.

Leadership that believes in you, and supports you on your growth journey

A supportive, collab

📌 Client Support Coordinator (Brisbane)
🏢 Real Estate Investment Finance
📍 Brisbane

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