Looking for an MSP/MSSP role where you can keep learning, work with modern technology and genuinely move your career forward?

I’m partnering with high-performing Australian MSP/MSSP that are continuing to grow, invest in the Air people and expand their capabilities across Microsoft Cloud, Modern Workplace, infrastructure and security.

This isn’t about spending the next three years doing exactly the same tickets with a slightly different job title.

You’ll join talented, collaborative engineering teams where you’ll be encouraged to broaden your technical skills, get involved in projects, work directly with customers and gradually take on greater technical responsibility.

If you’re already working at Level 1 or 2 within an MSP/MSSP and wondering what the next chapter of your career could look like, this could be a fantastic move.

Why These Opportunities Stand Out

$70K-$80K + Super + training incentives

Melbourne - Hybrid working

Genuine investment in training and certifications

Clear pathways towards L3 projects, consulting, architecture, security and leadership

Exposure to Azure, Modern Workplace, infrastructure and security

Supportive technical leadership and mentoring

Interesting customers and varied environments

Strong, people-first cultures with excellent employee benefits

This is an established, highly regarded Australian technology business with strong reputations for client service, technical capability and long-term customer relationships.

More importantly, they understand that good engineers want more than a salary and a queue of tickets. They want progression, exposure, mentoring, responsibility and the opportunity to become better at what they do.





What You’ll Be Doing Your role will be varied, giving you the prospect to develop beyond traditional support work. Depending on your experience, you’ll be involved in:

Providing Level 1 and 2 technical support across multiple client environments

Troubleshooting more complex technical issues and identifying root causes

Supporting Microsoft Cloud, infrastructure and Modern Workplace environments

Assisting with cloud migrations and infrastructure projects

Getting involved in security-related projects and solutions

Participating in client discovery and potentially assisting with solution design

Visiting customer sites when required

Building trusted relationships and acting as a technical advisor to clients

Improving documentation, processes and internal systems

Working alongside senior engineers and learning from experienced technical specialists

What You’ll Bring You don’t need to know everything. Nobody does. What matters is having a strong technical foundation, MSP/MSSP experience and the motivation to keep developing.

Ideally, you’ll bring:

Proven

MSP/MSSP experience

supporting multiple customer environments

Solid Level 1/2 troubleshooting and problem-solving skills

Experience across Microsoft Cloud and Modern Workplace technologies





Exposure to cloud migrations and infrastructure projects

Experience with modern device management including Intune and Autopilot

Relevant Microsoft certifications, or be actively working towards them

Strong customer communication and relationship-building skills

The ability to prioritise across multiple customers and competing requirements

Good documentation habits and attention to detail

A proactive attitude and genuine enthusiasm for learning

Technology Environment You’ll gain exposure across a broad mix of technologies, including:

Microsoft 365

Azure

Entra ID

Intune / Autopilot

Windows Server and on-prem infrastructure

Virtual Machines

Azure Virtual Desktop / WVD

Backup & Disaster Recovery

Networking & Security

Scripting and automation

SharePoint and Teams

Power Apps and Power Automate

Cloud migrations

What’s In It For You? Join respected and growing MSP/MSSPs – Build your career with established Australian businesses offering stability and long-term opportunity.

Genuine career progression – Develop towards senior engineering, projects, consulting, architecture, specialist security or leadership pathways.

Training, certifications and mentoring – Gain structured development, paid certifications, training incentives and support from experienced technical professionals.

Modern technology and project exposure – Work across cloud, Modern Workplace, infrastructure, networking and security, including migrations and transformation projects.

Broader experience and ownership – Work across diverse customers and

📌 AndMsp Support Engineers (Melbourne)
🏢 Saul Recruitment
📍 Melbourne