Remuneration: $29.45 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay) + commission program for high performers

Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.

Make a meaningful difference with Footprints Footprints Thrift Shops directly supports UnitingCare in funding a range of impactful programs we deliver to provide care and dignity to older Australians, people living with disability or mental illness, and individuals experiencing or at risk of homelessness.

Your part in our Footprints team Along with your passion for your local community and leading a store that provides great customer service you will:

Demonstrate a passion for Footprints and its purpose, promoting its service and value to the community through personal actions, behaviours, practices and outcomes

Manage all aspects of a retail operation and delegate responsibilities where appropriate to ensure sound business practices are adhered to and sales targets are achieved

Work with staff and volunteers to review and monitor pricing, visual merchandising, promotional events and selling techniques to ensure that profitability is maintained and improved

Maintain effective communication channels within direct team, regional support functions and external stakeholders and provide assistance to team members in handling customer complaints / enquiries

Identify issues and opportunities based on selling and customer feedback

Set objectives and prioritise tasks, ensuring objectives are tied to overall business strategy

Coach and develop direct reports daily, ensuring development goals are linked to business objectives and improved performance





What makes a difference for us To be successful for this role you will need to be/have:

Be passionate about Footprints and be able to articulate its purpose

Demonstrated experience in retail management (or hospitality management with a background in retail), including experience in coaching and mentoring people

Ability to deliver a high level of customer service and exceed customer expectations

Demonstrate enthusiasm and eagerness to learn the fundamentals of all store roles, including but not limited to customer service, visual presentation, online marketing and stock control

Create a values driven, diverse and safe employment environment that attracts, engages and retains skilled employees and volunteers

Communicate promotional event information to maximise results

Identifyissues and opportunities based on trends and customer feedback

Setting and exceeding priorities to meet daily deadlines; developing plans to meet short-term objectives

Solid problem solving and influencing skills

Ability to use a retail business systems, POS and Microsoft Office

What makes a difference for you?

NFP Salary Packaging:

Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.



To learn more about this benefit watch the video via the following link: SalaryPackagingExplained

Staff Discounts:

Participation in our team member purchasing program

Commission program

rewarding high performers

A recognition and rewards platform , providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leav e and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave , offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities to challenge yourself, grow and make a meaningful difference

Flexible work arrangements

to support work-life balance

A positive and inclusive team

based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family Joining our Footprints, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisat

📌 Retail Supervisor (Dalby)
🏢 UnitingCare Community
📍 Dalby